[net.followup] Inappropriate net behavior

norman@sdcsla.UUCP (Donald A. Norman) (02/13/85)

Something nasty and quite inappropriate society seems to be taking
place.  I decided to ask Gary (Perlman) just what it was that happened that
caused his decision.   His response was quite distrubing, at least to me:
	... recently, for reasons not entirely clear to me, I started

	to get personal hate mail.  At first, it was just attacks
	on my qualifications, and those of the Wang Institute.  Then
	I started to get a continuous stream of personal attacks of
	the poorest of taste.  I found that I was dreading reading my
	mail, it got me so fired up.  I got good at identifying
	the messages from the headers and just deleted them for a week.
	I sent out notice of my net death, and I have not received any
	hate mail lately, just a lot of inquiries.

This goes far beyond the normal flames and diatribes we see on the net itself.
THe only parallel I can think of comes from those who physically attack and
abuse the homes of people whose public policies they disapprove of.  

I find it appalling.  I would be tempted to take legal action against the
culprits.  The net -- and normal life -- can only survive if we practice
tolerance against one another.  Personal attacks and verbal abuse simply should
play no role in the kinds of discussions we have on the net.  

 Donald A. Norman
 Institute for Cognitive Science C-015
 University of California, San Diego
 La Jolla, California 92093
 UNIX: {ucbvax,decvax}!sdcsvax!sdcsla!norman   OR   ARPA: norman@nprdc

david@daisy.UUCP (David Schachter) (02/20/85)

In article <799@sdcsla.UUCP> norman@sdcsla.UUCP (Donald A. Norman) writes:
(in reference to Mr. Perlman's claim of persecution by private mail):
>THe only parallel I can think of comes from those who physically attack and
>abuse the homes of people whose public policies they disapprove of.  
>
>I find it appalling.  I would be tempted to take legal action against the
>culprits.  The net -- and normal life -- can only survive if we practice
>tolerance against one another.  Personal attacks and verbal abuse simply should
>play no role in the kinds of discussions we have on the net.  
>
"Legal action"?  Did Mr. Perlman claim to have received threats?  Were there
libelous attacks against him which were communicated to a third party?  If not,
I suspect the First Amendment will take a dim view of "legal action."  Don't
get me wrong: I rather agree with your sentiment but, like some others in the
discussion regarding headhunter advertisments in net.jobs, I believe the
First Amendment to be one of the most important parts of the Constitution.
(That's why I'm just a little queasy about Stargate.  But that's the subject
of another diatribe.)  I too believe that verbal abuse is a Bad Thing but
censorship is much much worse.

To generalize (actually, to spiral out to another subject), it seems that
a number of net discussions involve and are frequently centered on the
question of censorship, in one form or another.  When I was in school
(an Ivy League, one of the best examples of American scholarship, American
values, et. al., ad nauseum), I tried to put up posters on the bulletin
boards in my dormitory.  These posters advertised a dance sponsored by a
group that many would consider laughably middle-class.  The posters were
ripped down repeatedly by fellow students who did not like the sponsoring
group.  (I "won" by using Scotch-brand permanent spray adhesive.  It's like
"Spray-Mount" [A tradename of the 3-M Corporation] but permanent.  Boy were
they upset with me!  Heh heh heh.  The posters are still there, three years
later.  Heh heh heh.)  These students seemed to forget the concept of a
"University" as a community of scholars and a community of ideas, freely
expressed, to the betterment of all.  Thus was I tought the importance of
censorship.

Almost everyone can find some idea, some outlook, some philosphy with which
he or she violently disagrees.  The temptation is always strong to use the
force of numbers (majority rule) to say "We are sorry but what you are saying
is dangerous and therefore we will not let you say it.  We will use our guns
and swords and stones to prevent your voice from being heard."  This is a Bad
Thing.  One purpose of the First Amendment is to protect the minority from
the majority.  

The First Amendment must apply to everyone or it applies to no one.

jj@alice.UUCP (02/21/85)

Mr. Perlman is not the only person to experience the problem
of hate mail.   It seems that there are quite a few individuals
on the net who feel the need to express themselves in insulting,
demeaning, or outright threatening terms.  I have no knowledge
of those who Mr. Perlman experienced difficulty with, and I suspect that
my own experience does not involve any of those principles, in any way,
however, I have also experienced the same sort of hate literature,
attacks on personal competence, and the like during my time on the net, 
both involving net.audio (where I qualify as recognized and practicing 
professional) and opinion groups (politics, flame, abortion) where I
speak as an individual.  

One might note that I have been very inactive of late, as have many
other former net contributors.  It is ALSO my impression that the
net is inexorably driving responsible and informed contributors
away in all areas, as the SNR of the  net AND the attitudes of
the noise generators both decrease in acceptability.  

Speaking for myself, I see no reason whatsoever to make observations
in net.audio/physics or whatever that are based on common textbook
principles that I work with every day, only to be told that I am
utterly informed, and that I should go to grade school.  <I am 
deliberately eyphimizing what I have been told.>


Bye bye,
-- 
"the other man's grass is always greener, some are ..."

(allegra,harpo,ulysses)!alice!jj