ssdesai@elbereth.rutgers.edu (Sunil S. Desai) (05/05/89)
Hi !
While trying to install JT-Fax 9600 in an HP Vectra PC, I have run into
this problem:
Computer: HP Vectra(AT Compatible), 640k ram, 20 Mb hd
Peripherals: Western Digital VGA+ card, 3Com Etherlink+ card,
JT-Fax 9600 card, HP 4 function (floppy, hard disk,
parallel and serial port) controller card, and
HP Scanjet interface card.
Monitor: Princeton Graphics Ultra 16"
Software: Dos 3.2, HP Scanjet driver v A.02.00, JT-FAX v 1.17,
Windows 2.03
The JT-Fax card is set up to address D000-DFFF in ROM.
The Scanjet card is set up to address I/O addresses 278H-27FH and
CC00-CFFF in ROM.
I can load windows and scanning gallery software to use the scanner.
No problems.
I can load JT-FAX software and send ASCII files and receive any type
of faxes. No problems.
I can access our network. No problems.
But when I tell JT-FAX software to send directly from scanner,
or when I try to use their SIG program to scan and crate our Signature
and Letterhead files, I get the following error:
THE SCANNER HARDWARE DOES NOT RESPOND. DISCONTINUING...
and after a few second the program retuns to DOS prompt. No activity
on scanner. I can go into windows and scan without any problems, ruling
out Scanner OFF LINE or loose cable errors.
I have placed calles to Quadram and they have not heard of this problem.
I called HP and they said they have it working.
Any help on this problem will be appreciated.
Thanks in advance.
sunil desai (ssdesai@elbereth.rutgers.edu)
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