[comp.org.ieee] Repost: Problems with membership

yho@cbnewsb.cb.att.com (yue-shun.e.ho) (06/26/91)

It seems that my original article never get out from our machine.  So here
  is it again.  By the way, I've got some email responses from ieee people
  today.  I hope it's a good sign.

Yue-shun

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In article <1991Jun21.143535.24649@cbfsb.att.com> yho@cbnewsb.att.com (yue-shun.e.ho) writes:
>Has anyone experienced problems with IEEE membership renewal?  This is
>  the second consecutive year that I have such experience.  Is this
>  just bad luck, or is this a bureacratic problem with IEEE?
>  Here is my story:
>
>1990 Membership Year
>====================
>
>I returned my membership renewal form in November 1989.  During my
>  1989 membership, I joined the Communications Society and subscribe
>  to the bimonthly _Network_ magazine.  This time, I (tried to) cancel
>  my membership in Communications Society, but continue to subscribe
>  to _Network_ magazine.  (Later on in December, I sent in my membership
>  application form for the Computer Society, due to an invitation.)
>  
>Result:  I never received _Network_ magazine in 1990.  When I checked
>  with the membership department in around June, they said that I didn't 
>  subscribe to it.  After checking through my credit card statements, I found
>  out they only charged my basic membership rate.  Which means that they
>  completely ignore my subscription to _Network_, even though I put down the
>  total amount to be charged to include the subscription.  (I have the carbon
>  copy of the renewal form to convince myself that I really did.)
>
>
>1991 Membership Year
>====================
>
>I didn't renew my membership until the middle of February 1991.
>  (The deadline for renewal is late February.)  This time, I (try to) cancel
>  my membership to Computer Society and only retain my basic membership.
>
>I phoned the membership department in March and April, and both times
>  I was told that my payment has not been received.  I phoned the third
>  time in May, and someone in the membership department took my credit
>  card number on the telephone and said that it will be processed 
>  immediately.
>
>Well, I phoned the membership department again this morning, and
>  was told that the payment has just been processed two days ago -
>  June 19 !!!!!  and that I'll be receiving things in the mail soon.
>
>
>
>If this is just bad luck, then too bad for me.  If I am not the only
>  one, maybe we can trigger an investigation into their membership
>  department.  Meanwhile, I think I shouldn't be too optimistic about
>  whether my membership renewal will *finally* be processed.
>
>Yue-shun, microscopic IEEE member
>