todd@uhunix1.uhcc.Hawaii.Edu (Todd Ogasawara) (02/04/91)
In article <11280@uhccux.uhcc.Hawaii.Edu> todd@uhunix1.uhcc.Hawaii.Edu (Todd Ogasawara) writes: >I can't seem to print from Windows 3.0 installed on a Gateway 2000 33MHz >80386 connected to a HP DeskJet (the original model). I can print ok from >DOS but Windows constantly reports that there is a printer problem and >refuses to print anything. After a good night's sleep, I attacked the problem again this morning. I went through the Windows 3.0 troubleshooting section so I could honestly tell the Gateway Tech I tried everything. [Remember throughout this story that I could print to the DeskJet from the Gateway fine from DOS and that I had used the same DeskJet and printer cable on my CompuAdd 10MHz 286 box with Windows 3.0 for a year now]. It seemed stupid to suspect my parallel printer cable since it worked with DOS software and had been in use with my 286 for years and with that hardware combo and Windows 3.0 for years. But I figured it couldn't hurt to swap printer cables. So, I pulled the cable off of my HP ThinkJet and turned on everything again. Guess what? (insert red face here). I can now print fine from the Gateway running Windows 3.0. It seems that the Gateway printer port and Windows 3.0 is much more sensitive to printer cable tolerances. I'm not exactly sure what the important variables are here. However, the cable that works is only 6 feet long while the cable that didn't work is 10 feet long. That is the only difference I can see. I guess I should grab a multimeter and check for shorts or breaks in the other cable. >Earlier, I posted a note saying that Excel 2.1C does not work in Windows >3.0 on the Gateway 2000 33MHz 386. I am beginning to suspect that this >particular Gateway is not Windows compatible. Has anyone else had problems >with Windows 3.0 on Gateway computers? I have another data point on this problem. I found that I can run Excel in 386Enh mode if I start Excel from the DOS prompt (which launches Windows 3.0 and then brings Excel up). However, Windows still locks up if I try to run Excel by clicking on the icon. Go figure.... -- Todd Ogasawara, U. of Hawaii UUCP: {uunet,ucbvax,dcdwest}!ucsd!nosc!uhunix!todd BITNET: todd@uhunix INTERNET: todd@uhunix.UHCC.HAWAII.EDU
philhowr@unix.cie.rpi.edu (Bob Philhower) (02/05/91)
In article <11280@uhccux.uhcc.Hawaii.Edu> todd@uhunix1.uhcc.Hawaii.Edu (Todd Ogasawara) writes: > >Earlier, I posted a note saying that Excel 2.1C does not work in Windows >3.0 on the Gateway 2000 33MHz 386. I am beginning to suspect that this >particular Gateway is not Windows compatible. Has anyone else had problems >with Windows 3.0 on Gateway computers? I recently received a 486/25 from Gateway 2000. I have had some intermittant problems with both Excel 3.0 and WordForWindows. I have gotten "Unknown Application Failure" (or something similar) messages and have had the computer lockup or exit unceremoniously to the DOS prompt. I don't have a printer, but Windows (& DOS) have trouble accessing my 5 1/4 " drive. Robert Philhower (philhowr@unix.cie.rpi.edu) Rensselaer Center for Integrated Electronics CII 6111 / Rensselaer Polytechnic Institute / Troy, NY 12180 / USA