[comp.windows.ms] Comm trouble: Win + DOV unit

stevew@en.ecn.purdue.edu (Steven L Wootton) (04/21/91)

So here's the deal:  I have an unusual external modem.  It is a Gandalf
DOV 640, a 9600 bps Data-Over-Voice unit.  Basically, it acts like a
direct connection to a terminal server (it always shows CD).  Works
perfectly with DOS (MS-Kermit, Qmodem, Zcomm, etc.).

Under Windows, though, it doesn't work at all.  I configure my COM2 as
9600, 7E1, no flow control.  When the Gandalf is plugged in, every
communication program that I have tried slows to a crawl (e.g., it takes 15
minutes to draw Terminal's window, and it takes 2 hours after ALT+F,X
for Terminal to exit).  When I unplug the Gandalf, everything goes back to
normal speed.  Plug the Gandalf back in, and everything stops.  The apps
only stop when they are set to talk to the Gandalf's port (i.e., if the DOV
is on COM2, Terminal runs fine pointed at COM1; set Terminal to COM2 and
it stops).

I've tried reducing the available memory to near zero, increasing the
available memory as much as possible, and running under both standard and
real modes.  No difference.  If I run MS-Kermit from Windows, the Gandalf
works just fine.  Return to Windows and fire up Terminal, the system
stops.

I pulled my I/O card and put in a 1200 bps Hayes compatible internal modem,
and all of the Windows apps work.  Put the I/O card back in and attach the
cable to the Gandalf, and everything stops again.

The system is based on a VLSI 286 mb with 2M ram.  The I/O card is a
generic "AT/XT Multi I/O" (2s, 1p, 1g) using SSI 82c450s.  The POST reports
COM1 at 03F8 and COM2 at 02F8.

I've just about given up on using Windows for communication (9600 bps is a
WHOLE lot more comfortable than 1200 bps).  If you have any advice, hints,
suggestions, or pointers to relevant sections of TFM, please let me know.
Post or email, either is appreciated.

Steve Wootton
stevew@ecn.purdue.edu
stevew@pur-ee.uucp
stevew%ecn.purdue.edu@purccvm.bitnet

mlord@bwdls58.bnr.ca (Mark Lord) (04/23/91)

In article <1991Apr21.102731.19232@en.ecn.purdue.edu> stevew@en.ecn.purdue.edu (Steven L Wootton) writes:
...
<normal speed.  Plug the Gandalf back in, and everything stops.  The apps
<only stop when they are set to talk to the Gandalf's port (i.e., if the DOV
<is on COM2, Terminal runs fine pointed at COM1; set Terminal to COM2 and
<it stops).
<
<I pulled my I/O card and put in a 1200 bps Hayes compatible internal modem,
<and all of the Windows apps work.  Put the I/O card back in and attach the
<cable to the Gandalf, and everything stops again.

Hmm.. almost as if there were a steady flow of interrupts (or a stuck interrupt)
in/under windows...

Is the baud rate set up correctly in windows?  (just fishin').

aragorn@csd4.csd.uwm.edu (Steve J White) (04/24/91)

In article <6553@bwdls58.bnr.ca> mlord@bwdls58.bnr.ca (Mark Lord) writes:
>In article <1991Apr21.102731.19232@en.ecn.purdue.edu> stevew@en.ecn.purdue.edu (Steven L Wootton) writes:
>...
><
><I pulled my I/O card and put in a 1200 bps Hayes compatible internal modem,
><and all of the Windows apps work.  Put the I/O card back in and attach the
><cable to the Gandalf, and everything stops again.
>
>Hmm.. almost as if there were a steady flow of interrupts (or a stuck interrupt)
>in/under windows...
>
>Is the baud rate set up correctly in windows?  (just fishin').


I see two possibilities here.  First, and most unlikely, is the trouble Win3
has with sharing IRQ lines.  I can give the details of this if you like.
Second, and MORE likely, is that the port card you are using is somehow
tying up the COM port that you want to use for the DOV unit.  It could be
that, if this is a cheaper clone port card, it is pulling some aspect f the
COM port down.  I have had the experience with some of the lesser known
brands of port cards that when they are set up for only one COM port, they
still have the (dis)ability to tie up the other COM port.  I've never quite
figured this one out.  Let us know what happens.

- steve


-- 
"Laugh and the world laughs with you... |  All disclaimers apply... 
     snore and you sleep alone."        |  except my own, of course.
  - anonymous fortune cookie thingy     | ***  Steve J. White  ***      
		<<<	aragorn@csd4.csd.uwm.edu     >>>

stevew@en.ecn.purdue.edu (Steven L Wootton) (04/24/91)

If there's a RAQ (Rarely Asked Question) file somewhere, this topic might
be worth it. :-)  Apparently, Windows gets really unhappy about a couple of
serial signals.  Or maybe my COM ports do, but only under Windows.

In article <11332@uwm.edu> aragorn@csd4.csd.uwm.edu (Steve J White) writes:
>In article <6553@bwdls58.bnr.ca> mlord@bwdls58.bnr.ca (Mark Lord) writes:
>>In article <1991Apr21.102731.19232@en.ecn.purdue.edu> stevew@en.ecn.purdue.edu (Steven L Wootton) writes:
>>...
>><
>><I pulled my I/O card and put in a 1200 bps Hayes compatible internal modem,
>><and all of the Windows apps work.  Put the I/O card back in and attach the
>><cable to the Gandalf, and everything stops again.
>>
>>Hmm.. almost as if there were a steady flow of interrupts (or a stuck interrupt)
>>in/under windows...
>
>Second, and MORE likely, is that the port card you are using is somehow
>tying up the COM port that you want to use for the DOV unit.

And this would not affect the port under DOS?  Interesting.  The DOV unit
works well on my machine under DOS, and has for years.  I don't *think* the
COM ports had much to do with the problem, but they may have.

>Let us know what happens.

Well, I'm not sure HOW this solved the problem, but it did.  According to
the Gandalf DOV manual, some systems may have trouble with the SCT and SCR
signals coming from the DOV unit.  They note that this would be "an
exceptional case," and that the system seller would note if these signals
would cause a problem.

I had tried pretty much everything else, so I flipped the dip switch to
suppress SCT and SCR.  Terminal (and QVT, and WinKermit) started working
perfectly with the DOV, at 9600bps.  I have no idea what SCT and SCR are
for or what they do, but I'd be interested in hearing about them.

Steve Wootton

aragorn@csd4.csd.uwm.edu (Steve J White) (04/24/91)

>the Gandalf DOV manual, some systems may have trouble with the SCT and SCR
>signals coming from the DOV unit.  They note that this would be "an
>exceptional case," and that the system seller would note if these signals
>would cause a problem.
>
>I had tried pretty much everything else, so I flipped the dip switch to
>suppress SCT and SCR.  Terminal (and QVT, and WinKermit) started working
>perfectly with the DOV, at 9600bps.  I have no idea what SCT and SCR are
>for or what they do, but I'd be interested in hearing about them.
>
>Steve Wootton


I haven't a clue either, and I work a LOT with datacom stuff.  Anyone else
know without pulling out the old RS-232 manual?

- steve

-- 
"Laugh and the world laughs with you... |  All disclaimers apply... 
     snore and you sleep alone."        |  except my own, of course.
  - anonymous fortune cookie thingy     | ***  Steve J. White  ***      
		<<<	aragorn@csd4.csd.uwm.edu     >>>

BA.CGB@forsythe.stanford.edu (Clif Baker) (04/25/91)

Folks,

This question is a bit on the broad based side...

Is there an overall survey of communications packages for
Windows 3.0?  Specifically one that rates their features,
compatibility etc.

Of course failing that...what sorts of recommendations from
experienced users are there?

Thanks!

Clif

neves@becks.colorado.edu (NEVES RICHARD K) (04/25/91)

>Is there an overall survey of communications packages for
>Windows 3.0?  Specifically one that rates their features,
>compatibility etc.

Take a look at the April 30th PC Magazine.

It takes a look at: Unicomm, WinComm, Crosstalk, Dynacomm

Rich

user2@cgevs3.cem.msu.edu (Stephen Medlin) (04/25/91)

In article <1991Apr24.170157.28070@morrow.stanford.edu>, BA.CGB@forsythe.stanford.edu (Clif Baker) writes:
>Folks,
>
>This question is a bit on the broad based side...
>
>Is there an overall survey of communications packages for
>Windows 3.0?  Specifically one that rates their features,
>compatibility etc.
>
>Of course failing that...what sorts of recommendations from
>experienced users are there?
>
>Thanks!
>
>Clif

Clif,
	I can tell you about my experience with UniCom...Basically Did Not
Like IT!!!!!  Now, I have been presently using GT-PowerCom (non-Windows
program).  I've checked out a lot of Comm programs and I find that I can
learn the commands for any type of program, but what I couldn't abide with
was weak or missing features.  When I saw/bought Unicom, my colleages and I
were initially impressed with the layout of the program.  It was easy/fairly
intuitive to use.  But the features were missing.  The dialing directory was
weak, scripts were adequate, and the transfer rates/ screen updates were
slow.  I do like the Windows-type of features--DDE, cut/paste, running other
programs, etc.; but I think that Win Comm programs have a lot to catch up
to GT-PowerComm, Telix, etc.  I hope that they do. 
	I would be interested in hearing responses from other people on 
Win Comm programs.  I have heard that CrossTalk is supposed to be good.  Any
other comments out there?

Stephen