len@netsys.COM (Len Rose) (01/15/89)
What does one do when they call the parts line and though one has a valid part number,the voice on the other end of the phone says: "Sorry,we don't have a listing of that number" .. This can be irritating when you have a part in you hand that has the part number stamped on the packaging or have a known good number. This is a real flaw in parts support policy for Non-AT&T entities who cannot order through internal channels. I have been trying to obtain several items for at least a year.I have valid part numbers yet can't get anywhere. -- len@netsys.com {ames,att,rutgers}!netsys!len