[comp.archives] [list.net-ops] Re: network management survey; IETF BOF

dsj@merit.edu (Dale S. Johnson) (03/22/91)

Archive-name: internet/management/ietf-trouble-tickets/1991-03-18
Archive: nnsc.nsf.net:/internet-drafts/draft-ietf-ucp-tt-00.txt [192.31.103.6]
Original-posting-by: dsj@merit.edu (Dale S. Johnson)
Original-subject: Re:  network management survey;  IETF BOF
Reposted-by: emv@msen.com (Edward Vielmetti, MSEN)

>
>        Can someone clue me in, did all these guys get an earful at
>the IETF BOF?  
>
 
Thanks for the lead-in, Kent!

The IETF TT Wishlist BOF met met last week to refine the draft below.
There were quite a few suggestions which will be incorporated into the
text over the next weeks.  As of now I don't think the document will be
substantially changed, though I'd be absolutely delighted to add new
features to this "Wishlist".

Despite the title, the draft does address interactions with NOC tools
beyond the trouble ticket system, including interactions with alert
sytems.  I believe you'll find a few useful suggestions for features
for commercial NOC tools therein.  :-)

>
>
>A New Internet Draft is available from the on-line Internet-Drafts
>directories.
>
>       Title     : Functional Specification Wishlist for an Integrated
>                   NOC Trouble Ticket System
>       Author(s) : Dale S. Johnson
>       Filename  : draft-ietf-ucp-tt-00.txt
>
>This DRAFT FYI RFC describes general functions of a Trouble Ticket
>system that could be designed for Network Operations Centers.  The
>document is being distributed to members of the Internet community in
>order to stimulate discussions of new production-oriented
>operator-level application tools for network operations.  Hopefully,
>this will result both in more ideas for improving NOC performance, and
>in more available tools that incorporate those ideas.
>
>Internet-Drafts are available by anonymous FTP.  Login with the
>username "anonymous" and password "guest".  After logging in,
>type "cd internet-drafts".  Type "draft-ietf-ucp-tt-00.txt".
>
>Internet-Drafts directories are located at:
>
>     o  NSF Network Service Center
>        Address:  nnsc.nsf.net (192.31.103.6)
>                                                         [...etc.]

Dale S. Johnson
NOC Manager
Merit/NSFNet 
dsj@merit.edu