faunt@hplabs.UUCP (Doug Faunt) (06/13/85)
I bought a new Nissan pickup truck two years ago, with the diesel engine and 5-speed transmission. The transmission has now failed, at 47000 miles. I am told the the front main bearing failed, and destroyed the case. When I bought this vehicle, because it is a diesel, I also bought the "extended service contract". The people who carry the contract are now saying that they're not liable, and won't pay, because the "engine is too strong for the transmission", and causes the bearings to fail in the kind of driving (commute, mostly) that I do, therefore this is normal wear. Has anyone else heard of this kind of situation? Does this sound like a crock? Has anyone any suggestions? -- ....!hplabs!faunt faunt%hplabs@csnet-relay.ARPA HP is not responsible for anything I say here. In fact, what I say here may have been generated by a noisy telephone line.
earlw@pesnta.UUCP (Earl Wallace) (06/14/85)
Sounds like time to sue!
che@ptsfb.UUCP (06/15/85)
In article <1976@hplabs.UUCP> faunt@hplabs.UUCP (Doug Faunt) writes: >I bought a new Nissan pickup truck two years ago, with the diesel >engine and 5-speed transmission. The transmission has now failed, >at 47000 miles. I am told the the front main bearing failed, and >destroyed the case. When I bought this vehicle, because it is a diesel, >I also bought the "extended service contract". The people who carry >the contract are now saying that they're not liable, and won't pay, >because the "engine is too strong for the transmission", and causes >the bearings to fail in the kind of driving (commute, mostly) that >I do, therefore this is normal wear. >Has anyone else heard of this kind of situation? Does this sound like >a crock? Has anyone any suggestions? Boy, oh boy... what company is telling you that a transmission failure is "normal wear" at 47K miles? Was this contract sold by the Nissan dealer? What does he say? I would contact the dealer and get in touch with the regional Nissan rep if this is a contract the dealer sold you... (I'm assuming the drive train is covered by the extended service contract and that you're below the time and mileage limit.) You may have to get tough and have your lawyer talk to these people. I'd make it clear to everyone involved that you don't care who is liable but if you don't get satisfaction, you'll sue the contract company, the dealer who sold you the contract, and Nissan... (I love the "engine is too strong" explanation... again, what does Nissan say?) Mitch Che Pacific Bell ========================================== disclaimer, disclaimer, disclaimer, too...