aisl@uhura.cc.rochester.edu (Lawrence Landry) (09/09/89)
I attended the support class for the NeXT in June. My impression of this class was that it was very superficial. We spent a great deal of time covering the user interface and an introduction to UNIX. When we finally got to the networking, printing, file serving area where most of my support time will be spent, we rushed through it so that less than half of the class successfully mounted an NFS partition. The person that we sent to the hardware training class had similar complaints. There was no discussion of real trouble shooting. He said it was simply a replace this board and see if that fixes it class. I don't want to flame NeXT too badly; they obviously of have a lot going on right now. My question is have the classes been reformatted to contain more of the real problems that people will run into and real trouble shooting. If anyone has been to these classes in the past month or two, could you give me your response. We don't want to send more people to these classes until we find out that their content is improved. -- Larry Landry University of Rochester