[comp.sys.next] Businessland does a good thing

barry@pico.math.ucla.edu (Barry Merriman) (03/10/91)

Epilogue to "Businessland Repair Nightmare":

When last we met, my brave Cube was back in the 
clutches of Businessland, having been mis-repaired.

Flashback: my Cube originally had one bad 1MB SIMM, and was fond of telling
me so in the boot diagnostics. I took it to B-land for re-SIMMing,
and when it came back, not only did I have a whopping $900 bill,
but my cube was scratched, the OD was dead, the fan was dead,
a big chip was missing from the board, and things were generally 
bleak. I sent it back for repair repairs.

The second time around, B-land kept my cube for another 2.5 weeks,
which was agonizing. But, they did make ggod on their promise
to "do things right". They ended up totally rebuilding the cube:
new power supply, new Optical Drive, new fan, and new motherboard.
Also, they explained that the chip missing from the 030 board is one
whose function is no longer needed, having been subsumed by other
things. The empty socket is now reserved for a "Developer's NBIC Chip",
whatever that is.

To make this long (long) story short, my cube works perfectly again,
and B-land builded me ZERO for it (including the SIMM they replaced).


So, I will stop saying bad things about B-land---they've done a good
thing. Lots of credit should go to Ron Terry, who personally
saw to it that my cube was repaired and the bill negated. Thanks!

Yes, I will continue to get my service done at B-land---though from
now on, little thinks like board swaps and chip swaps I will do
myself!

PS: My cube is still terribly scratched, worse than ever---it looks 
like it led the assault on Kuwait City :-) Does anyone know
what type of paint Next used originally?



--
Barry Merriman
UCLA Dept. of Math
UCLA Inst. for Fusion and Plasma Research
barry@math.ucla.edu (Internet)

izumi@fugitive.berkeley.edu (Izumi Ohzawa) (03/11/91)

In article <1991Mar10.020745.359@math.ucla.edu>
   barry@pico.math.ucla.edu (Barry Merriman) writes:
>
>Also, they explained that the chip missing from the 030 board is one
>whose function is no longer needed, having been subsumed by other
>things. The empty socket is now reserved for a "Developer's NBIC Chip",
>whatever that is.

All 030 CPU boards were shipped without NBIC chips.  NBIC is needed
if you plug additional boards (like NeXTdimension) into the cube.
This is still true for all NeXT boards.
For some time, if you intended to build boards for NeXT, I heard
that NeXT gave you a pair of NBIC chips for free.  Now, you
can buy them if you need them.

This is essentially a non-issue, if you upgrade to 040 board
before you plug in another board into the  cube, because 040
upgrade board comes with NBIC chip on it.

-- 
Izumi Ohzawa             [ $@Bg_78^=;(J ]
USMail: University of California, 360 Minor Hall, Berkeley, CA 94720
Telephone: (415) 642-6440             Fax:  (415) 642-3323
Internet: izumi@violet.berkeley.edu   NeXTmail: izumi@pinoko.berkeley.edu 

tgingric@magnus.ircc.ohio-state.edu (Tyler S Gingrich) (03/11/91)

In article <1991Mar10.020745.359@math.ucla.edu> barry@pico.math.ucla.edu (Barry Merriman) writes:
>Epilogue to "Businessland Repair Nightmare":

[beginnings of the B-land epic deleted...]

>The second time around, B-land kept my cube for another 2.5 weeks,
>which was agonizing.

[later portions of the B-land epic deleted...]

>PS: My cube is still terribly scratched, worse than ever---it looks 
>like it led the assault on Kuwait City :-) Does anyone know
>what type of paint Next used originally?
>
Barry, your cube DID lead the assualt on Kuwait City...that's why B-land
had if for 2.5 weeks (travel time + training + combat...) I saw it on CNN
one day during the Riyahd briefings.....  :-)   :-)

Tyler

PS: Answer to your final question.........BLACK!
:-)  :-)  :-)  (Sorry, I'm in a REAL WIERD mood this morning.)