[comp.sys.next] Noisy 400MB drive?

wilson@mimsy.umd.edu (Anne Wilson) (03/06/91)

Has anyone of the 400MB slab owners experienced loud noise problems
from their hard disk?  I heard a rumor to this effect, and am
wondering if anyone has actually had this problem.

Anne

smithw@hamblin.math.byu.edu (Dr. William V. Smith) (03/06/91)

wilson@mimsy.umd.edu (Anne Wilson)writes:

>Has anyone of the 400MB slab owners experienced loud noise problems
>from their hard disk?  I heard a rumor to this effect, and am
>wondering if anyone has actually had this problem.

>Anne

Haven't heard a peep out of ours. (Yet!)
--
           
EMail:  smithw@hamblin.math.byu.edu  or  uunet!hamblin.math.byu.edu!smithw
SMail:          Math Dept. -- 314 TMCB; BYU; Provo, UT 84602 (USA)
NeXTmail:                   smithw@mathnx.math.byu.edu
Phone:            +1 801 378 2061         FAX:  +1 801 378 2800

scott@mcs-server.gac.edu (Scott Hess) (03/06/91)

In article <31027@mimsy.umd.edu> wilson@mimsy.umd.edu (Anne Wilson) writes:
   Has anyone of the 400MB slab owners experienced loud noise problems
   from their hard disk?  I heard a rumor to this effect, and am
   wondering if anyone has actually had this problem.

We've received exactly one of these machines.  At first, there was a
noticable whine, which was louder than the fan.  If this whine had
continued, I most certainly would not have been able to stand it
(then again, if it had been my machine, my opinion might differ).

Luckly enough, it toned down to be about as loud as the fan after a
couple minutes of running (during which time we rebooted twice and
got it fully onto our network.)  Presumably, some bearings or
other parts shifted slightly in shipment, and had to work their
way back into correct position, or some such.

My machine is supposed to be here Real Soon Now, so maybe we'll
get a second data point to work from.

Later,
--
scott hess                      scott@gac.edu
Independent NeXT Developer	GAC Undergrad
<I still speak for nobody>
"Tried anarchy, once.  Found it had too many constraints . . ."
"I smoke the nose Lucifer . . . Bannana, banna."

eps@toaster.SFSU.EDU (Eric P. Scott) (03/06/91)

In article <31027@mimsy.umd.edu> wilson@mimsy.umd.edu (Anne Wilson) writes:
>Has anyone of the 400MB slab owners experienced loud noise problems
>from their hard disk?  I heard a rumor to this effect, and am
>wondering if anyone has actually had this problem.

Our first 400MB slab produced a loud high-pitched whine and made
grinding noises.  We're going to turn it over to our NeXT-trained
service people to play with.  Another one arrived today, and it's
also noisy, though not as severely.

As for our pile o' 105MB machines, we've so far opened three
boxes:
	One produces "pin-striped" laser printer output
	=bad motherboard
	One isn't talking to its floppy disk (the drive itself
	is ok) =bad motherboard
	One actually seems to work OK!

[Also, NeXT is looking into getting us newer ROM versions for
these machines.]

We'd save many expensive hours if NeXT would make their
diagnostics software available (to other than official
hardware support people).

One answer to "what does the extra $3000 for a cube really
buy you" appears to be quality control.  Everything's under
warranty, of course, but our time is valuable too...

					-=EPS=-

frank@urz.unibas.ch (03/07/91)

In article <SCOTT.91Mar5143517@mcs-server.gac.edu>, scott@mcs-server.gac.edu (Scott Hess) writes:
> In article <31027@mimsy.umd.edu> wilson@mimsy.umd.edu (Anne Wilson) writes:
>    Has anyone of the 400MB slab owners experienced loud noise problems
>    from their hard disk?  I heard a rumor to this effect, and am
>    wondering if anyone has actually had this problem.
> 
> We've received exactly one of these machines.  At first, there was a
> noticable whine, which was louder than the fan.  If this whine had
> continued, I most certainly would not have been able to stand it
> (then again, if it had been my machine, my opinion might differ).
> 
> Luckly enough, it toned down to be about as loud as the fan after a
> couple minutes of running (during which time we rebooted twice and
> got it fully onto our network.)  Presumably, some bearings or
> other parts shifted slightly in shipment, and had to work their
> way back into correct position, or some such.

Aha, so it wasn't my ears only! A week ago my friend and I received our
400 MB slabs and we too considered (I'm still considering...) the high
pitch noise of the hard disk rather loud. Appart from that, the machine
I have is also an excellent hand-and-arm massage apparatus when it sits
on my large desk.

-Robert

Robert Frank, Institut for Informatics, University of Basel, Switzerland
frank@urz.unibas.ch

pflikk@wam.umd.edu (Paul Glen Flikkema) (03/07/91)

In article <31027@mimsy.umd.edu> wilson@mimsy.umd.edu (Anne Wilson) writes:
>Has anyone of the 400MB slab owners experienced loud noise problems
>from their hard disk?  I heard a rumor to this effect, and am
>wondering if anyone has actually had this problem.

This is not a rumor, although the problem is not the volume of
the noise, it's the spectrum--a high-pitched whine with the effect
(over more than a minute) of fingernails-on-the-chalkboard.
This has been reported by one other NeXTer to my knowledge, and
occurred on my original drive *and* the replacement.  Others have
reported blissful white noise.  I thought I could determine the
brand of my whiny drive when the technician opened up my Nstation,
but it had a piece of cardboard glued to the top!  The reason this
is important is that some have sent me good reports on the Seagate
unit, so maybe I got two from another vendor (HP ?).

So, for me, at least for now, its earplugs or no use. But the
people at the UMD Computer Emporium have been responsive to my plight
so far--evoking a sense of optimism.  We'll see...

-Paul




-- 
--
Paul Flikkema (pflikk@wam.umd.edu)   Electrical Engineering Grad. Student
                  University of Maryland, College Park              

hardy@golem.ps.uci.edu (Meinhard E. Mayer (Hardy)) (03/14/91)

To all of you high-pitch-sufferers: I have had this happen on an NEC
PC a year ago (just after the warranty was over); I dared open up the
drive and put a tiny drop of lubricant on the carbon contact (which is
there to take of static electricity), and since then the whine is
gone. Of course, I could have ruined the diks, so I backed it up to a
very quiet HP-Vectra. 
Don't do it on your NeXT before you have tried all the legal remedies!

BTW -- my 400 MB drive (which has been spinning for a fortnight now)
is quieter than the fan (or I am losing my high frequency hearing).


Hardy 
			  -------****-------
Meinhard E. Mayer (Prof.) Department of Physics, University of California
Irvine CA 92717;(714) 856 5543; hardy@golem.ps.uci.edu or MMAYER@UCI.BITNET