[comp.sys.next] Abaton Interfax Modem Problems

orthlieb@adobe.COM (Carl Orthlieb) (03/13/91)

Agghhh, this modem has created some severe hair pulling!
I just got my Interfax connected to my station and managed to fax out
a couple of test pages and now when I fax I get these strange errors 
on the console:

Software Version 2.0 (Warp6.4)
Mar 11 23:27:56 Workspace[275]: ...Ready
CS 03/11/91 23:30  0pg   0m 00s Software error. rm="                    " 
dial="9613769"
Mar 11 23:31:11 localhost login: 1 LOGIN FAILURE ON ttyda, lh_,zx8~zx}}z}ky
CS 03/11/91 23:31  0pg   0m 00s Software error. rm="                    " 
dial="9613769"
CS 03/11/91 23:32  0pg   0m 00s Software error. rm="                    " 
dial="9613769"
CS 03/11/91 23:33  0pg   0m 00s Software error. rm="                    " 
dial="9613769"
!! Requested to exit.
Mar 11 23:34:53 localhost login: 1 LOGIN FAILURE ON ttyda, W||k{}zx}z}ky||+

The faxes no longer seem to get delivered and an alert panel pops up with
'there is a error in your fax software'.  If I delete the fax modem in the
print manager and then reinstall it is seems to work again one more time
and then it's back to its old tricks.

Subquestion: I would like to use the fax modem as a fax and a modem on 
serial port A. So far this has not been possible.  I can fax on port A 
(except for these errors that are now showing up), switch the serial line 
to port B and use it as modem with kermit.  If I try to use it as a modem 
on port A I get the /dev/cua device busy link down error.  I checked for 
locks in /usr/spool/uucp/LCK but there aren't any.

Does anybody have a clue to what's going on? 

Thanks, Carl 8^)

glenn@heaven.woodside.ca.us (Glenn Reid) (03/13/91)

In article <12395@adobe.UUCP> orthlieb@adobe.COM (Carl Orthlieb) writes:
> Agghhh, this modem has created some severe hair pulling!
> I just got my Interfax connected to my station and managed to fax out
> a couple of test pages and now when I fax I get these strange errors 
> on the console:
> 
> Software Version 2.0 (Warp6.4)
> Mar 11 23:27:56 Workspace[275]: ...Ready
> CS 03/11/91 23:30  0pg   0m 00s Software error. rm="                    " 
> dial="9613769"
> Mar 11 23:31:11 localhost login: 1 LOGIN FAILURE ON ttyda, lh_,zx8~zx}}z}ky
> [stuff deleted]
> Mar 11 23:34:53 localhost login: 1 LOGIN FAILURE ON ttyda, W||k{}zx}z}ky||+
> 
> Subquestion: I would like to use the fax modem as a fax and a modem on 
> serial port A. So far this has not been possible.  I can fax on port A 
> (except for these errors that are now showing up), switch the serial line 
> to port B and use it as modem with kermit.  If I try to use it as a modem 
> on port A I get the /dev/cua device busy link down error.  I checked for 
> locks in /usr/spool/uucp/LCK but there aren't any.
> 
> Does anybody have a clue to what's going on? 

My guess is that you have the wrong cable (one that does not support DCD
correctly) and you have a "getty" process running.  Your fax software and
your login process are competing for the serial port and confusing each
other.

Look in /etc/ttys and make sure that /dev/ttyda and /dev/ttydb are both
"off" (last column).  If they aren't edit them so that they are, and
then type "kill -1 1" at a Terminal window (be careful to get the numbers
right).  I think you have to be root to do this.

The other possibility is that you at one time configured a printer to look
at that serial port, and TranScript is still lurking in the background
waiting for the printer to appear, sending random queries to the serial
port now and then.

The "dev/cua device busy link down" error very strongly indicates a
getty process running and/or a bad cable.  Try getting a cable from
NeXTConnection (or ComputerWare; I've had good luck with theirs).  Without
the right cable, you're going to have lots of problems no matter what
else you do.

It's worth reading the NeXT Technical Document on serial ports, too, if
you are feeling brave.  There's lots of info in there.

Good luck.

--
 Glenn Reid				RightBrain Software
 glenn@heaven.woodside.ca.us		NeXT/PostScript developers
 ..{adobe,next}!heaven!glenn		415-851-1785 (fax 851-1470)

lclarke@questor.wimsey.bc.ca (Lawrence Clarke) (03/16/91)

orthlieb@adobe.COM (Carl Orthlieb) writes:

> The faxes no longer seem to get delivered and an alert panel pops up with
> 'there is a error in your fax software'.  If I delete the fax modem in the
> print manager and then reinstall it is seems to work again one more time
> and then it's back to its old tricks.
> 
> Subquestion: I would like to use the fax modem as a fax and a modem on 
> serial port A. So far this has not been possible.  I can fax on port A 
> (except for these errors that are now showing up), switch the serial line 
> to port B and use it as modem with kermit.  If I try to use it as a modem 
> on port A I get the /dev/cua device busy link down error.  I checked for 
> locks in /usr/spool/uucp/LCK but there aren't any.
> 
> Does anybody have a clue to what's going on? 
> 
> Thanks, Carl 8^)

There is a bug in the serial driver in NeXTstep 2.0. It's fixed in 2.1 which 
is now available. I was having the same problem.



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anderson@sapir.cog.jhu.edu (Stephen R. Anderson) (03/16/91)

In article <us6uy1w164w@questor.wimsey.bc.ca> lclarke@questor.wimsey.bc.ca (Lawrence Clarke) writes:

   There is a bug in the serial driver in NeXTstep 2.0. It's fixed in
   2.1 which is now available. I was having the same problem.
   ^^^^^^^^^^^^^^^^^^^^^^^^^^

Since when? Where? How? etc.

--Steve Anderson

lclarke@questor.wimsey.bc.ca (Lawrence Clarke) (03/17/91)

anderson@sapir.cog.jhu.edu (Stephen R. Anderson) writes:

>    There is a bug in the serial driver in NeXTstep 2.0. It's fixed in
>    2.1 which is now available. I was having the same problem.
>    ^^^^^^^^^^^^^^^^^^^^^^^^^^
> 
> Since when? Where? How? etc.
> 

2.1 is available from 1-800-848-NeXT.   
 
Order part # N5507 for the optical disk.  #N7022 for the floppies.

Contact your local university bookstore.



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 *  larry@erich.triumf.ca         |  University of British Columbia  *
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 *  Phone: +1 604 275-5902        |  Vancouver, British Columbia     *
 *  FAX:   +1 604 275-4184        |  Canada  V6T 2A3                 *
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kls30@duts.ccc.amdahl.com (Kent L Shephard) (03/20/91)

In article <F4Vwy2w164w@questor.wimsey.bc.ca> lclarke@questor.wimsey.bc.ca (Lawrence Clarke) writes:
>anderson@sapir.cog.jhu.edu (Stephen R. Anderson) writes:
>
>>    There is a bug in the serial driver in NeXTstep 2.0. It's fixed in
>>    2.1 which is now available. I was having the same problem.
>>    ^^^^^^^^^^^^^^^^^^^^^^^^^^
>> 
>> Since when? Where? How? etc.
>> 
>
>2.1 is available from 1-800-848-NeXT.   
> 
>Order part # N5507 for the optical disk.  #N7022 for the floppies.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you ask me the 2.0 upgrade is dated if there is a 2.1 and they should
shipping 2.0.  I don't have a 2.88Mb floppy so an upgrade on floppy helps
me not one single, tiny, litttle bit.  I'm sure I speak for a lot of cube
owners out there.

My 2.0 has not shipped yet on optical so I don't want it at all.  I want
2.1 since 2.0 has some serious bugs.

NeXT are you listening.  Put 2.1 on optical and forget about shipping 2.0.
Install 2.0 on ALL systems yet to be shipped.

>
>Contact your local university bookstore.
>
>
>

--
/*  -The opinions expressed are my own, not my employers.    */
/*      For I can only express my own opinions.              */
/*                                                           */
/*   Kent L. Shephard  : email - kls30@DUTS.ccc.amdahl.com   */