trivedi@motcid.UUCP (Kamlesh Trivedi) (04/09/91)
I ordered, by fax, two NeXT 2.0 OS upgrades (N5507) on Feb 7. One for me and one for a friend (I weighed the consequences of losing Dev status and him pirating the OS --- so I sorta "nudged" him into buying one.) On Apr. 8 the UPS person left two boxes at my doorstep. When I came home and lifted them up, I immediately noticed a difference in weight and was angered because I thought something had been left out of one of them (this is what I get from reading the tirades on c.s.n :) I opened one box (not reading the packaging) and it was a s/w upgrade. I opened the other one and found different material packed in it. Then I lifted the foam and it was: A STATIC BAG WITH THE 040 UPGRADE (N7003)! My thoughts ran here, there and everywhere. I was elated, to say the least. I was thinking about keeping it but, while exercising, I thought about some apps that certain individuals had given me and then also how much each NeXT employee would lose ($830 - $188(price of the s/w upgrade))/500 employees. A big number if you view it percentage wise, huh? So, I decided to return it. Note, *I KNOW I COULD HAVE* kept it since the packing slip said that I received two s/w upgrades and because the h/w upgrade didn't have a packing slip (which means that it was a s/w upgrade, right?;) It appears like it was untraceable. If this "gift" had arrived from Microsoft/AT&T/Lotus/Aston-Tate then I would have kept it. No qualms! 'nuff said! The following people's mailboxes should be flooded w/ commendations (not mine), for heavily influencing my decision (from their past personal attention to customers) to return the "free-040-upgrade": Charles_Oei@next.com, Cal_Thixton@next.com (I'm going West this summer.), Sina_Tamaddon@next.com, Dave_Stutz@next.com (I'm dying for DBKit!), Susan_Rayl@next.com, Avidis_Tevanian@next.com (The Dev Camp was a model, guys!) jis@lighthouse.com, rob@lighthouse.com (your attitude and actions speak louder than any "four-color" ad that you may every take out in a trade-rag. Twenty-five bucks for student-pricing on Diagram! F*ING incredible!) Of course, GNU/FSF (for existing and putting out free stuff! I hope NeXT uses your OS when it comes out.) Consider this the ultimate form of customer satisfaction, -KamT- BTW, there's one condition to me returning the h/w upgrade, I will "personally" give it to a NeXT employee with my one hand while I receive the second long- awaited s/w upgrade with my other hand. Is that OK? I really don't feel like messing w/ UPS. Also, I was thinking about buying an h/w upgrade when the rumors of bundling Soft-PC were flying around but now, I think I'll wait. "Variety is the spice of life," NeXT! Conrad, I'm still waiting to hear about how to start a NUG around here. -- Kamlesh Trivedi - My opinions not Motorola's - Reply to: uunet!motcid!trivedi "When we have nothing left to give There will be no reason for us to live." - Fugazi