davidg%aegis.or.jp@kyoto-u.ac.jp (Dave McLane) (02/03/91)
Last September I bought in Intel ICC Multiport Serial Card (6 ports, 80186 512K) for a 386 AT from Technology Resource Center in LA for $1,026, including some cables. It took me until December to actually get the 386 from Dell (which is another long story in itself) and when I finally went to install the ICC board, the software drivers won't load under Interactive UNIX as I get cpio error: this is not a cpio file I called Intel at 503-696-7890 and Laurie and/or Sheryl say that Intel hasn't supported this board since December but that somebody named Tracey Riley would call me back and try to help me. No return call from Tracey even though I have spoken to Laurie/Sheryl 4 times now. I faxed and then called Stuart Greenberg at Technology Resource Center at 213-937-8822 but have had no reply to the fax and he has not returned my call. From my experience with U.S. companies, it's time to write off the ICC card and the $1,000 as in general more trouble than it's worth unless there is some kind of something coming back within the first three calls. I'm posting this message on the PCEO forum on CompuServe, the Association of PC User Group board in Scotts Valley CA, and on comp.ibm.sysv386 on USENET in the hopes that 1) Somebody has had the same problem and can shed some light on how to get the driver loaded. 2) Somebody has the name and address of some company that can supply another board to Japan (many companies want me to buy from distributers in Japan which charge 2X to 3X the U.S. price). If you would, please reply by mail and I will post a summary. Thanks in advance for any help you can give me, --Dave McLane <davidg%aegis.or.jp@kyoto-u.ac.jp> Independent Research Associates Minami Hirao 1-6, Imazato Nagaokakyo-shi, Kyoto-fu, Japan 617 Tel: +81-75-951-1168 Fax:+81-75-957-1087 APCUG: DAVE MCLANE Net: davidg%aegis.or.jp@kyoto-u.ac.jp CompuServe: >INTERNET: davidg%aegis.or.jp@kyoto-u.ac.jp
rli@buster.stafford.tx.us (Buster Irby) (02/05/91)
davidg%aegis.or.jp@kyoto-u.ac.jp (Dave McLane) writes: >Last September I bought in Intel ICC Multiport Serial Card (6 >ports, 80186 512K) for a 386 AT from Technology Resource Center in >LA for $1,026, including some cables. It took me until December to >actually get the 386 from Dell (which is another long story in >itself) and when I finally went to install the ICC board, the >software drivers won't load under Interactive UNIX as I get > cpio error: this is not a cpio file [ description of frustration with Intel deleted ] Don't use the drivers that came with the board, use the drivers that came with your unix; they are more up to date. That is, just run kconfig and enable the drivers that were loaded with the system. I am using a 2 1/2 year old ICC board under ISC Unix 2.2.1 and have moderate success. The only problem which I seem to be having is that after an outgoing call, the channel DTR will not come back up to enable incoming calls. -- Buster Irby (buster!rli)