[comp.society.women] Women as support staff in the computer industry

fester@math.berkeley.edu (07/14/88)

(Valerie Maslak)
>And yes, support in computers pays more than support in other areas;
>that's why I'm here, too. But support is support, and it's not
>where the action is. Just because we are technical support doesn't
>mean we're still not at the bottom of the hierarchy...plus ca
>change, etc.

There is more to the support issue than action, pay, or prestige.
There is the fact that support staff are generally the first fired
when a company needs to start bailing out.  I think this is a 
truism, but in the event its not I cite two examples:  the applications
software company to which I consulted last summer, where things
were going very badly (boy did I learn alot about lousy management !)
and where almost 100% of support staff was fired while I was there;
and a small AI company in Cambridge where an acquaintance of mine
works, where a large number of women were recently laid off.  I asked
her "Were they disproportionately support staff ?" and she said
"Yes, that was a big reason, but that doesn't entirely account for 
it."

In any case, if women are disproportionately support staff, and
support staff are the first fired, then we have another indirect
reason as to why women are "last hired, first fired."  This is
particularly an issue in the computer industry, where some significant
number of companies are small ones that stay x < 5 years, and then
go out of business.


Lea Fester
fester@math.berkeley.edu