[comp.society.women] Preponderance of women as tech-supp

don@uunet.UU.NET (09/08/88)

> 	I've noticed that when I call a computer company for tech support,
> I tend to get to talk to a woman more often than I get to talk to a man.
> I'm not talking about the first N levels of people you get to talk to (who
> are also mostly women) but when you finally get to talk to somebody who
> really knows what is going on.  Why is that?  I've got several theories:

I've got my own theory.  As simply as I can put it, women make better
listeners.  Women are making big advances in the fields of sales and
tech support because they pay attention to what the client is saying
better than men do.  Although companies may be slow to notice a good
thing, more and more companies are placing women in positions which
have significant interaction with customers.  From my own experience,
I have met several salesmen who turned me off by their interest in the
quick sell, while only a few saleswomen have turned me off so quickly.

% make me stop
don't know how to make me.  Stop.

Don Subt			The opinions expressed above are
Tandy Corp.			strictly mine, not my employer's.

817-390-3068			...!killer!ninja!sys1!trsvax!don