abm@oxydol.Apple.COM (Alan Mimms) (03/12/91)
For those of you who would like to report A/UX bugs: PLEASE stop sending them to ME! I'm delighted that you place such trust in my abilties, but I do have a whole list of responsibilities that mostly don't include logging bug reports (I have received six in the last week). All reports that I HAVE received to date have been sent to the appropriate folks. However, I DO have a solution for you who find the few remaining bugs in A/UX and wish to report them (:->). You can send your bug reports (PLEASE: in as much detail as possible) to the following address: reports@aux.support.apple.com and they'll be read by a very good collection of folks, checked for redundancy with existing bug reports, and added to our engineering bug database. This automatically reports them to the appropriate engineer(s). I THINK the folks at aux.support.apple.com at least acknowledge receipt of bug reports (if not, would it be possible to start, folks?). Thanks a bunch. -- Alan Mimms (alan@apple.com, ...!apple!alan) | My opinions are generally A/UX X group | pretty worthless, but Apple Computer | they *are* my own... Art without engineering is dreaming. Engineering without art is calculating. -- Steven K. Roberts in "Computing Across America"
marcelo@deadzone.uucp (Marcelo Gallardo) (03/14/91)
In article <12471@goofy.Apple.COM> abm@oxydol.Apple.COM (Alan Mimms) writes: >in A/UX and wish to report them (:->). You can send your bug reports >(PLEASE: in as much detail as possible) to the following address: > > reports@aux.support.apple.com > >and they'll be read by a very good collection of folks, checked for >redundancy with existing bug reports, and added to our engineering bug >database. This automatically reports them to the appropriate engineer(s). >I THINK the folks at aux.support.apple.com at least acknowledge receipt of >bug reports (if not, would it be possible to start, folks?). > It would be nice if when they received the bug reports they could send us a note back saying they received it. I sent in a few bug/trouble reports, and never heard a whisper from anyone. Of course I posted the problem to the net, and at least I had confirmation that 1) Someone received it and 2) I wasn't the only one ;-). .. Marcelo .. -- Marcelo Gallardo ...!princeton!deadzone!marcelo Test and Evaluation Specialist marcelo@sparcwood.princeton.edu Princeton University marcelo@phoenix.princeton.edu Advanced Technologies and Applications (609) 258-5661