[comp.sys.amiga.tech] Lattice 5.05 available

amr@dukee.egr.duke.edu (Anthony M. Richardson) (02/27/90)

I just got a call from Lattice customer support.  I was informed that
Lattice 5.05 is now available and that it fixes a bug I reported about
two months ago. (I don't know what else it fixes.)  She said it was
available on their bulletin board or that they could send it to me.
Since I don't have a modem I asked her to send it and gave her my
address.

In my opinion, that's pretty good customer service.

Tony Richardson    amr@dukee.egr.duke.edu

cjeffery@cs.arizona.edu (Clinton Jeffery) (02/27/90)

> Lattice 5.05 is now available and that it fixes a bug I reported about
> two months ago. (I don't know what else it fixes.)  She said it was
> available on their bulletin board or that they could send it to me.

Would some kind soul care to post the phone number for Lattice's
bulletin board?
-- 
| Clint Jeffery, U. of Arizona Dept. of Computer Science
| cjeffery@cs.arizona.edu -or- {noao allegra}!arizona!cjeffery
--

farren@well.sf.ca.us (Mike Farren) (03/01/90)

amr@dukee.egr.duke.edu (Anthony M. Richardson) writes:

>I just got a call from Lattice customer support.  I was informed that
>Lattice 5.05 is now available and that it fixes a bug I reported about
>two months ago. (I don't know what else it fixes.)  She said it was
>available on their bulletin board or that they could send it to me.
>Since I don't have a modem I asked her to send it and gave her my
>address.

A consumer warning: I got the same call, immediately downloaded the patch
files, and found that they would not operate correctly.  I notified Lattice
of the problem, and they are looking into it.  In the meantime, they are
going to send me a complete 5.05 upgrade.

>In my opinion, that's pretty good customer service.

Mine too.  A pleasure to work with these folks.

BTW - to get access to the patch files on the Lattice BBS (whose number
is (708)916-1200 - note the new area code!), you have to contact Lattice
and give them your serial number - you will then be set up to be able
to get 'em.  The customer service number is (708)916-1100.
-- 
Mike Farren 				     farren@well.sf.ca.usa

Jim.Locker@afitamy.fidonet.org (Jim Locker) (03/07/90)

I also had a problem installing the Lattice 5.05 patch.  After patching 
executables, I got the "LC1 is not an object module" message for 5 out of the 
eight (?) executables I patched.

I recycled to version 5.04a, tried again, and this time it worked; I now have 
5.05.  Why didn't it work before?  Phase of the moon perhaps.

Jim Locker


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