jburnes@swbatl.sbc.com (Jim Burnes - 235-0709) (03/22/91)
Anyone! Has anyone noticed any hard drive errors on new A3000's. We've been getting CRC erros on our Quantum hard drives. Whats really wierd is that after running continous overnight diagnostics on the system, the errors won't occurr. After bringing this machine (and were not the only one in St. Louis that has this problem) ...after bringing it to our dealer MULTIPLE TIMES and having every major system componenet swapped out the errors keep occurring. Sometimes they occurr when running the 2.0 version of DPAINT III. Sometimes we can't even predict a crash. I'm beginning to think this is a engineering design problem. Some sort of strange bus activity/noise problem that causes the machine to fail. My Commodore dealer is stumped because everyone he calls at Commodore says that they havent heard a thing about this. I think they are lying. More than one of his customers has had the same exact problem If Commodore won't admit to it, I'm forced to take an informal survey. IF YOU OR ANY OF YOUR FRIENDS WHO OWN A3000s HAVE EXPERIENCED SIMILAR PROBLEMS, PLEASE SEND ME EMAIL...don't do a followup. If I get enough of a response maybe CBM will own up to it and at least start addressing the issue. I know CBM tech support and devl people listen to this feed. Maybe they could help us a bit. Thanx in advance for your support, Jim Burnes -- ------------------------------------------+----------------------------- Jim Burnes - System Engineer !Its the Man in the Whitehouse SouthWestern Bell Advanced Technology Labs!The Man under the steeple Internet: jburnes@swbatl.swbell.com !Handin out Drugs to the
chrise@hubcap.clemson.edu (Chris Everhart) (03/23/91)
From article <1991Mar21.180521.9469@swbatl.sbc.com>, by jburnes@swbatl.sbc.com (Jim Burnes - 235-0709): > Anyone! > > Has anyone noticed any hard drive errors on new A3000's. We've been > getting CRC erros on our Quantum hard drives. Whats really wierd is Have you yet considered the possibility of a particular piece of software that might cause the problem?? Perhaps one of those mouse accelerator facilities. I have found some programs that work well most of the time, but occasionally do some nasty damage to my drives. Also, you say you've swapped everything out. Does this include both the drive and the controller? - Chris chrise@hubcap.clemson.edu -- [7m [5mChris Everhart[m[7m chrise@hubcap.clemson.edu weverha@hubcap.clemson.edu chrise@lugnut.clemson.edu weverha@clemson.clemson.edu weverha@gemini.clemson.edu weverha@prism.clemson.edu weverha@eureka.clemson.edu weverha@troi.clemson.edu [m