[comp.periphs.printers] DeskJet 500 ----finicky beast!

sdonahue@pbs.org (Susan Donahue (10,000 Maniacs minus 1)) (12/04/90)

I'm sorry to bother folks with a simple problem, but I'm quite perplexed..
I have a DJ 500 that seems to want to work when IT wants to, not always when
I want it to.  I'm not sure if it's the cable or me... There are times when
I will turn it on after booting the system and it  goes thru its reset routine
and comes to life ( I do a print screen to be sure ) Then there are other
times when when nothing will wake it up.  Am using DOS 3.31 with centronics
cable on lpt1.  Also using win 3.0 - print manager says it's stalled when I
check in there. DOS tells me it's being printed or if i repeat the com, that
it's in queue....but nothing is happening :-( ....  please e-mail any hints
and i thank you in advance.

neff@hp-vcd.HP.COM (Dave Neff) (12/06/90)

Regarding finicky DeskJet 500:

One of the most common DeskJet problems with Centronics IO is due to the
difficulty in connecting the cable to the rear of the DeskJet.  Make sure
the cable is firmly seated in the connector and make sure both locking
connectors are firmly connected to the cable.  This sounds like your problem
to me.

Dave Neff
neff@hpvcfs1.HP.COM

ergo@netcom.UUCP (Isaac Rabinovitch) (12/07/90)

In <980003@hp-vcd.HP.COM> neff@hp-vcd.HP.COM (Dave Neff) writes:

>Regarding finicky DeskJet 500:

>One of the most common DeskJet problems with Centronics IO is due to the
>difficulty in connecting the cable to the rear of the DeskJet.  Make sure
>the cable is firmly seated in the connector and make sure both locking
>connectors are firmly connected to the cable.  This sounds like your problem
>to me.

Whoops!  When I saw the original post, I thought it was likely that
the cable itself was to blame, but Dave's theory is the more likely
one.  But by the same token, it's also worth checking the DB25 end
of the cable.  If the cable uses those itty-bitty slot screws, very
likely the cable's not properly secured -- somebody was lazy, had
misplaced the little screwdriver, or just too clumsy to do it right
(yo!).

-- 

	ergo@netcom.uucp			Isaac Rabinovitch
	netcom!ergo@apple.com			Silicon Valley, CA
	{apple,amdahl,claris}!netcom!ergo

		THIS STATEMENT IS VERIFIABLY, IRREFUTABLY TRUE!