[net.micro] Notes on Eagle Computer.

rbn@brl-vgr@sri-unix.UUCP (09/09/83)

From:      R. Bruce Natalie (CTAB) <rbn@brl-vgr>


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Date: Thu 8 Sep 83 02:14:36-EDT
From: John Whitfield Bito <ps1.John@CU20B>
Subject: Notes on Eagle Computer.
To: info-micro-request@BRL-VGR.ARPA

   We bought an Eagle-1630 micro a few months ago, and I'd
like to share my experience...
   The machine is very nicely packaged and seems to be well
engineered.  The 10-Mbyte Shugart hard disk is fairly fast and has
been completely reliable; it also has a floppy drive, but making
back-ups with it can be excessively slow.  The screen is
high-resolution green phosphor but it streaks very noticeably -- this
is my only complaint with the hardware.  It also comes with two RS232
ports and one Centronics parallel interface.  The RS232 ports are a
9-pin D-type and the standard DB-25; both can be used simultaneously.
   The screen is driven by a memory-mapped processor which can address
up to 15 screen pages.  The RS232 ports are driven by one Zilog 8350
I/O processor which can generate interrupts, if desired.
   It has an 8086 processor, but, as far as I can tell, no provision
for the 8087 floating-point co-processor.  It comes with MS-DOS 1.2,
an editor known as SpellBinder, and a spreadsheet which someone told
me was called UltraCalc.  MS-DOS is good.  SpellBinder is a bag-biter
if you want to use it for writing programs, but it seems to be decent
for document preparation except that the printing/formatting is often
unacceptable (always if you never write rough drafts); it's (poorly)
modeled after WordStar.  I don't have much experience using the
spreadsheet, but it seems very typical (like SuperCalc).
   Now for the BAD part: support.  It's non-existent!  There's
supposed to be a network support system: you call your dealer who
calls his distributor who calls Eagle.  Then they give you the
information you need, right?  Wrong, wrong, WRONG!  As you might
expect after going through so many nodes with almost no bandwidth and
very little processing ability, your result is nil.
   Now for the WORSE part: documentation.  It's very pretty, but,
alas, as with so many pretty faces, the beauty is only skin deep.  The
manual contains VERY explicit instructions on how to operate the menus
and some of the programs provided.  It does not contain ANY technical
information; even the programs documented are covered incompletely.
There is only a short section on MSDOS -- the first, second, and part
of the third section of the real manual -- few of the standard
programs and none of the system calls are covered.
   Now for the WORST part: the "technical 'manual.'"  It's not even
pretty.  We got it only after three months of calling dealers,
distributors, and Eagle, finally talking to some junior exec and
threatening a lawsuit if we didn't get something that would facilitate
effective programming.  I was extremely happy when it arrived, only to
find that it was as incomplete as the user's manual.  The system calls
were listed (not described), bios calls were described, but very poorly,
and it was all xeroxed -- some pages were very reminiscent of the
IBM-PC technical manual, others were dot-matrix or line-printer
output, but almost every page had some illegible scribbling on it (I
keep thinking that if only I could read that handwriting, I would know
everything there is to know about the machine).
   In short, don't do business with Eagle Computer Inc.

-John W. Bito
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