MEACHT@meena.cc.uregina.ca (05/07/91)
According to a recent Zenith bulletin, this problem could be because of the keyboard. Apparently, the system will go through the boot process then waits for the password. They say that this problem occurs with keyboard part number 163-0073-00. It should be replaced with part number 163-0073-01. It should be covered under warranty. I have not yet seen this problem, so let me know if it works. Terry Meachem Computing Services University of Regina
spike@wasp.eng.ufl.edu (Spike) (05/08/91)
In article <7C26A0AE6F1F40645F@Meena.CC.URegina.CA> MEACHT@meena.cc.uregina.ca writes: > According to a recent Zenith bulletin, this problem could be because of >the keyboard. Apparently, the system will go through the boot process then >waits for the password. They say that this problem occurs with keyboard >part number 163-0073-00. It should be replaced with part number 163-0073-01. >It should be covered under warranty. > > I have not yet seen this problem, so let me know if it works. > > Terry, the keyboard didn't make a difference. It is a I/O Problem That I have confirmed on several occasions. As far as I know there is no documantation from Zenith on the problem, I've looked though all of my FSB's and haven't seen anything on it. Somebody suggested that "no prompt" was selected in the setup, it isn't and the problem is confirmed intermittent. Keep in touch Ken Gage Caretaker of Zenith Heaven, University of Florida.
bjstaff@zds-ux.UUCP (Brad Staff) (05/10/91)
MEACHT@meena.cc.uregina.ca writes: >> According to a recent Zenith bulletin, this problem could be because of >>the keyboard. Apparently, the system will go through the boot process then >>waits for the password. They say that this problem occurs with keyboard >>part number 163-0073-00. It should be replaced with part number 163-0073-01. >>It should be covered under warranty. >> >> I have not yet seen this problem, so let me know if it works. spike@wasp.eng.ufl.edu (Spike) writes: > Terry, the keyboard didn't make a difference. It is a I/O Problem > That I have confirmed on several occasions. As far as I know there > is no documantation from Zenith on the problem, I've looked though > all of my FSB's and haven't seen anything on it. > Somebody suggested that "no prompt" was selected in the setup, it isn't > and the problem is confirmed intermittent. I just spoke with the new manager of our TRC (Technical Support Center). He wants to solve your problem, but he wants to do it through the proper channels. If the proper channels are broken, he wants to fix them. His initial reading was that this was indeed the keyboard problem, but agreed that your problem might be one they don't know about. He asked me to ask you to call Customer Support at 1-800-777-4630. If Customer Support can't help you, please contact me, and I'll pass your comments on to the TRC. Hope this helps, +=================================================================+ | Brad Staff 616-982-5791 (phone) | | Zenith Data Systems 616-982-5690 (fax) | | 150 Hilltop Road bjstaff@zds-ux.zds.com | | St. Joseph, MI 49085 ...!uunet!zds-ux!bjstaff | +=================================================================+