fsbrn%brl-voc@sri-unix.UUCP (03/08/84)
From: "Ferd Brundick (VLD/LTTB)" <fsbrn@brl-voc>
Hi,
I called Borland yesterday to find out what had happened to my copy of
Turbo Pascal. It had been several weeks since I ordered it over the
phone (using the advertised 800 number), and I hadn't been billed on
my latest Visa statement. The woman at the 800 number told me to call
Customer Support (I don't have their number on me right now) and the
woman there was VERY helpful and friendly. She checked the records
for the day that I originally placed my order and said that she
couldn't find my order. She told me the usual story: they are swamped
with orders, they send them out every day, and the people who take the
orders have been losing them (I was apparently not the first). I then
placed a new order with her and she assured me that I will receive it
within 2 weeks. The point of this story is: if you ordered Turbo Pascal
and haven't received it yet, try giving Customer Support a call.
dsw, fferd
Fred S. Brundick
USABRL, APG, MD.
<fsbrn@brl-voc>fsbrn@Brl-Voc.ARPA (03/25/84)
From: "Ferd Brundick (VLD/LTTB)" <fsbrn@Brl-Voc.ARPA>
In an earlier message I told how Borland had lost my original order,
so I placed the order with Customer Service instead of thru the order-
only operator. I called CS on March 7, the receipt is dated the 9th,
and UPS stamped it on the 13th. I received the disk (8" Z-80) on
March 21, exactly 2 weeks after I spoke with CS. Considering the fact
that I live on the East coast, that was pretty fast delivery.
I am very happy with the product so far. The manual has several typos,
but most of them are obvious. The spreadsheet they give as a sample
program is surprisingly useful, but it does contain one undocumented
command -- /C will clear the current workspace. I had to resort to
trial-and-error to put a formula into a cell (start with a left paren).
My only major concern is the fact that the command changes I made with
TINST were not saved; I tried to remap DEL into Ctrl-H and Ctrl-H into
Ctrl-B. TINST acknowledges the changes, but TURBO doesn't.
Overall, the TURBO system reminds me of Apple Pascal, but it runs FAST.
dsw, fferd
Fred S. Brundick
USABRL, APG, MD.
<fsbrn@brl-voc>