plocher@uport.UUCP (John Plocher) (12/20/88)
>I am one of those people who have this keyboard driver bug. You know the >one that makes your system go to "control-lock" mode when you type control-S? >Would someone at Microport please tell me: > >1) When is this bug going to be fixed Engineering is working on it now. It is a "High Priority" bug. The problem is VERY keyboard/motherboard specific; it only shows up here on one keyboard <mine :-( > and then only once a week or so. I will post a note here when the fix is avaliable. >2) What use is a support contract. When the fix is avaliable, you can get it (no charge) just by calling and asking for it. If you don't have a hotline support agreement, you get to wait till the next release. -John Plocher Customer Support Manager
" Maynard) (12/23/88)
In article <281@uport.UUCP> plocher@uport.UUCP (John Plocher) writes: > Engineering is working on it now. It is a "High Priority" bug. > The problem is VERY keyboard/motherboard specific; it only shows > up here on one keyboard <mine :-( > and then only once a week or so. Amazing how high priority problems seem to affect someone's machine at Microport, while low priority problems don't. :-) :-) > I will post a note here when the fix is avaliable. >>2) What use is a support contract. > When the fix is avaliable, you can get it (no charge) just by calling > and asking for it. If you don't have a hotline support agreement, > you get to wait till the next release. Great. Does this mean that when I finally get my copy of 2.4 (which I STILL haven't gotten yet, despite my paid update contract that's just now a year old) that, if I have the keyboard-lock bug, that I'll have to revert to buggy old 2.3 until 2.5 is available?? Yeesh. What ever happened to the concept that a software vendor was selling basically working stuff, and users that experienced documented problems could get them fixed in accordance with the above premise? Why should I have to pay $150/year to get a working system? -- Jay Maynard, EMT-P, K5ZC, PP-ASEL | Never ascribe to malice that which can uucp: uunet!nuchat! (eieio)| adequately be explained by stupidity. hoptoad!academ!uhnix1!splut!jay +---------------------------------------- {killer,bellcore}!tness1! | Free Texas from its chains: SECEDE!!