blbates@AERO4.LARC.NASA.GOV ("Brent L. Bates TAD/TAB ms294 x42854") (06/13/89)
Has anyone put TWO 380Mb drives on a 3130? SGI says you can, however
this weekend someone told me it doesn't work (or didn't). They bought 2
380Mb from SGI and had SGI install them, they have full maintenance, and
the machine keep crashing with the two 380Mb drives. SGI would come out to
check things out, leave, and the machine would crash. After coming out
several time, SGI said they were going to start charging for the visits,
even though they had full maintenance. Finally, a SGI engineer said that
it was SGI's fault, that there was a problem with the controller.
Has anyone else heard about this? We are planning on getting two
380Mb drives too. If there is a problem with the controller, SGI should
fix it free of charge. Is this still a problem? Any comments from any
SGI engineers?
--
Brentblbates@AERO4.LARC.NASA.GOV ("Brent L. Bates TAD/TAB ms294 x42854") (06/15/89)
Thanks! That is the type of information I was looking for. I already knew about needing to have the 3.6 OS and thought that was all I needed, that is until I talked to someone who tried it and found out that wasn't enough. One reply I got from a SGI engineer said that if you buy non-SGI hardware and don't have SGI install it you can't expect it to work. He obviously DIDN'T READ my mail, because I had said ALL the hardware WAS SGI, SGI installed it and WAS to maintain it. Tried to pass the buck. Thanks again for the info and we do have a storager board. -- Brent L. Bates NASA-Langley Research Center M.S. 294 Hampton, Virginia 23665-5225 (804) 864-2854 E-mail: blbates@aero4.larc.nasa.gov or blbates@aero2.larc.nasa.gov