[comp.sys.sgi] Hot Line and e-mail

baskett%forest@SGI.COM (03/15/90)

We have two basic kinds of network connections that carry e-mail.  One
is the government sponsored Internet and one is the individually
sponsored uucp net.  At the moment we are not sure how to restrict
people from using the Internet for a commercial purpose such as an
e-mail Hot Line.  So we don't have an e-mail Hot Line.  Our use of the
Internet is supposed to be for research and educational purposes.  It
is not hard to argue that info-iris falls in that usage category.  The
Hot Line, on the other hand, is a clear commercial offering from
Silicon Graphics.  One of these days, the networking issues will not be
so difficult, we all hope.

Forest Baskett
Silicon Graphics

moraes@cs.toronto.edu (Mark Moraes) (03/15/90)

Would it run against the policies of the various Internet networks if
one end of the email conversation was a research facility that
considered it important that they get quick/convenient/well-informed
answers to problems with their machines, so they could get on with the
research that they're supposed to be doing?

rayan@cs.toronto.edu (Rayan Zachariassen) (03/15/90)

baskett%forest@SGI.COM writes:

>At the moment we are not sure how to restrict
>people from using the Internet for a commercial purpose such as an
>e-mail Hot Line.  So we don't have an e-mail Hot Line.  Our use of the
>Internet is supposed to be for research and educational purposes.

To quote from the acceptable-use document from the Federation of American
Research networks (FARnet):

	    Traffic between mid-levels should be restricted to 
	research or academic purposes, or to direct 
	administrative support of such efforts. Organizations 
	whose connection to the internet is sponsored by a 
	FRICC agency can use the network in support of the 
	sponsored activities. Traffic whose content is solely 
	commercial is not acceptable. ...

In other words, traffic in support of sponsored activities (that's R&D)
is allowed.  It doesn't matter what the endpoints of the traffic are,
just that one of the parties is participating in the traffic to support a
"sponsored activity" (which in many R&D labs is a euphemism for "breathing").

Although there may be gray areas, it seems generally accepted that
anybody with an Internet connection has some (at times flimsy) reason
for having one and as long as you don't do commercial EDI or
non-focused activities (e.g. advertising) over the Internet that all is
ok.  How many SGI machines on the Internet are *not* used for some form
of R&D (aka "sponsored activity")?

This of course doesn't allow you to use the Internet as a third-party
network, which means you still need to maintain UUCP (or other) connectivity
to talk to non-Internet sites... but that's another matter.

Bottom line is that what may look like a commercial activity to you looks
like a we-needed-this-a-year-ago facility to many Research and Academic
Internet member organizations.

rayan

MOHRINGJ%ESVAX@dupont.COM (03/15/90)

I agree with Rayan Zachariassen's interpretation of the quoted text.


            "Traffic between mid-levels should be restricted to
        research or academic purposes, or to direct
        administrative support of such efforts. Organizations
        whose connection to the internet is sponsored by a
        FRICC agency can use the network in support of the
        sponsored activities. Traffic whose content is solely
        commercial is not acceptable. ..."


  Being familiar with the Specific (?) statements the government is known for, I
believe they used this entire dissertation to simply say;
 "NO commercial Advertising!"
Whereas, a facility supporting the R&D community, even if it is a commercial
endeavor, is acceptable.  In many cases, until a resolution is found to a
problem, research is slowed, if not halted.  It would be our responsibility not
to use the proposed e-mail facility unless the above situation were in effect.

These opinions are my own and do not necessarily reflect those of my superiors
and/or subordinates.

Jim "Trouble" Mohring

vjs@rhyolite.wpd.sgi.com (Vernon Schryver) (03/16/90)

In article <90Mar14.230345est.1442@smoke.cs.toronto.edu>, moraes@cs.toronto.edu (Mark Moraes) writes:
> Would it run against the policies of the various Internet networks if
> one end of the email conversation was a research facility that
> considered it important that they get quick/convenient/well-informed
> answers to problems with their machines, so they could get on with the
> research that they're supposed to be doing?


I have occassionally asked Powers That Be essentially this question.  I
have been answered "... that might be ok, but don't quote me.  We are
working on the rules, and will let you and everyone else know."

Notice one minor hassle with the current structure of the Internet.
What about the zillion purely commercial customers of UUNET?  Imagine
what might happen if one of them purchased an IRIS (well, let's have
them all purchase lots of IRIS's), and decided to send the Hotline a
Valentine's Day greeting (while we're hypothesising, let's assume the
customer has no problems).  The message would probably go via private
UUCP to the east coast to uunet.uu.net, then onto JVCNet (?), onto
NSFNet, eventually to BARRNet to sgi.sgi.com, and finally to some
machine within SGI.  Notice how two evil money making organizations
have communicated about something unrelated to any interests of any
Official Sponsoring Agencies.

There are other possibilities.  What if Sun Microsystems purchased an IRIS,
and decided to email to the Hotline?  Such mail would likely use guvn'mnt
subsidized wires and routers.


Mind you, this is all hypothetical, since we all know that all Internet
email, netnews, FTP's, and so on are purely for Official U.S. Guvnmnt Purposes.


Vernon Schryver
Silicon Graphics
vjs@sgi.com

andrew@alice.UUCP (Andrew Hume) (03/16/90)

	forest's point is a good one but MIPS has an e-mail
bug box. it is not a hotline as such, but a place to send bug reports
to. i wonder if this evades the commercial restrictions..
if so, perhaps sgi could do the same.

mitch@rock.sgi.com (Tom Mitchell) (03/22/90)

A lot or people have made some very constructive comments
on this topic. 

I have saved the last 18 and printed copies for Customer
Support management here at SGI.


Thanks,
mitch

  Thomas P. Mitchell   --  mitch@sgi.com
	"All things in moderation; including Grammarians."