BRUC@DINO.SQUIBB.COM ("Bob Bruccoleri 683-6165", 609) (02/15/91)
Dear SGI, I would imagine that some customers, myself especially, would appreciate an extra charge service to our service contracts that would provide a copy of all documents which relate to our machines as they are released by SGI. I'd rather it be bundled with my normal upgrades rather than ordered separately. The reason you ask? One dreaded word suffices: bureaucracy. For example, if I want to purchase a copy of the Guide to Writing Device Drivers, it takes a few man-hours and two months of real time. I'd rather pay the money up front, and get the new documents with my software upgrades. Sincerely, Bob Bruccoleri +-----------------------------------------+----------------------------+ | Robert E. Bruccoleri, Ph.D. | Macromolecular Modeling | | Hat 1: Research Leader | Bristol-Myers Squibb | | Hat 2: Interim Internet Network Manager | Pharmaceutical Research | | Hat 3: Whatever is Necessary | Institute | | bruc@dino.squibb.com | P.O. Box 4000 | | (609) 683-6165 | Princeton, NJ 08543 USA | +-----------------------------------------+----------------------------+