[comp.sys.sgi] Multi-Media Messages

Dan Karron@UCBVAX.BERKELEY.EDU (06/13/91)

Here is a neat item from the New York Times Business Section, Page D1
from Wednesday, June 12.

I would like to see the enabeling technology on the new sgi boxes.

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Any Messages? Now get them all

By Andrew Pollack.

San Francisco, June 11. The last decade has seen the spread of many new
ways to send messages- electronic mail, voice mail, facsimilie,
cellular telephone, pageing. It has never been so easy to stay in touch.

Now the problem is retrieving all those message. The manager on the road
might have to call one number for voice mail, log on to a computer
for electronic mail and call a secretary for faxes. Otherwise, 
messages that travel half way around the world in seconds could sit  
unnoticed in an office for days.

Many companies now aim to clean up this message clutter by tying all
these communications channels together, allowing them to be checked with
one call.

A Computer Voice

With these new systems, executives calling into their voice mail boxe
for recorded messages can also learn that a computer message, or electronic
mail, is waiting, and in some cases have a synthesized computer
voice read it over the phone. Other systems now appearing allow people
to punch a telephone keypad to have faxes that have arrived at their
offices forwarded to a fax machine at their location. And pagers
can relay voice messages and electronic mail  messages instantly.

Come companies are developing ways to link just two systems. Others
are working on more comprehensive approaches.

The makers of voice mail systems to record telephone messages by computer,
are already adding electronic mail and fax capabilities. The Octel 
Communications Corporations of Milpitas, Ca, ... introduced a system in
April that also alerts users to electronic mail and allow users to
retrieve faxes. The systems cost... 15K to 30K.

...

The key to integration is storing messages in electronic form.
Electronic mail messages, ... ,are already in that form. Also, voice mail
messages can be stored in that form.

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This is a long piece, and if anyone wants a photocopy, I will try to
mail it to you.

Cheers!

dan.
.



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