srr@RELAY.PROTEON.COM (10/12/90)
PROTEON CUSTOMER SERVICE ANNOUNCES AN ETHERNET UPGRADE
Effective November 1, 1990, all existing Proteon contract
customers who have the Interlan ethernets, model numbers p4213 and
p4214, may upgrade to the Proteon ethernet, model number
p4215-31.
The Proteon ethernet provides:
* greater performance (2x throughput)
* more reliability
* extra features
* increased support and availability
Further information on this upgrade can be obtained from the
Proteon Customer Support Center at 508-898-3100.srr@RELAY.PROTEON.COM (10/12/90)
NEW PROTEON PROCEDURE FOR ONSITE SERVICE CALLS Effective immediately, all customers who require onsite service should contact the Proteon Support Center at 508-898-3100. The Customer Support Coordinator, Julie Walsh, will dispatch the field engineer from the main office. This new procedure will eliminate any oversights or miscommunications and ensure prompt response to customer needs. If you have any questions concerning this procedure, please contact Susan Rowley at 508-898-3100 x 2356 or via the internet at srr@relay.proteon.com.