[comp.sys.mac.hypercard] Claris wants feedback on documentation

kamins@kumr.lns.com (Scot Kamins) (04/02/91)

Claris wants to know what people like and dislike about its HyperCard documentation. 
 
It especially wants to know how the on-line information (the Help and
 HyperTalk Reference stacks) might be improved.
 
Please note the following two points:
1) YOUR FEEDBACK WILL NOT BE IGNORED!!! I'm the guy responsible for seeing 
that the HyperCard documentation is improved to meet customer needs, so you're
 talking to the person who has to make it happen.   ;-)
 
 
2) This is NOT an invitation to trash Claris, Apple, or the current package
 configurations. It's a genuine call for feedback about the usefulness of 
HyperCard information.
 
You can send email (KAMINS@KUMR.LNS.COM or KAMINS@WET.UUCP), AppleLink
 feedback (KAMINS.S), or post it here. (It will make an interesting thread, I
 think.)
 
 
 
Thanks much.
 
Scot Kamins

-- 
Scot Kamins         Co-author, "HyperTalk 2.0: The Book"
(415) 282-8872                        (with Dan Winkler)      
671 28th Street            San Francisco           94131
kamins@kumr.lns.com                      kamins@wet.UUCP

kamins@well.sf.ca.us (Scot Kamins) (04/04/91)

Claris wants to know what people like and dislike about its 
HyperCard documentation.

It especially wants to know how the on-line information (the Help and
 HyperTalk Reference stacks) might be improved.

Please note the following two points:

1) YOUR FEEDBACK WILL NOT BE IGNORED!!! I'm the guy responsible for seeing
that the HyperCard documentation is improved to meet customer needs, so
you're
talking to the person who has to make it happen.   ;-)

2) This is NOT an invitation to trash Claris, Apple, or the current package
configurations. It's a genuine call for feedback about the usefulness of
HyperCard information.

You can send email (KAMINS@KUMR.LNS.COM or KAMINS@WET.UUCP), AppleLink
 feedback (KAMINS.S), or post it here. (It will make an interesting thread, I
 think.)

Thanks much.

Scot Kamins
for the entire Claris HyperCard team
-- 
Scot Kamins         Co-author, "HyperTalk 2.0: The Book"
(415) 282-8872                        (with Dan Winkler)
671 28th Street            San Francisco           94131
kamins@kumr.lns.com                      kamins@wet.UUCP

Jim.Spencer@p510.f22.n282.z1.mn.org (Jim Spencer) (04/07/91)

Scot Kamins writes in a message to All

SK> It especially wants to know how the on-line information (the 
SK> Help and  HyperTalk Reference stacks) might be improved.  Please 
SK> note the following two points: 1) YOUR FEEDBACK WILL NOT BE IGNORED!!! 
SK> I'm the guy responsible for seeing that the HyperCard documentation 
SK> is improved to meet customer needs, so you're  talking to the 
SK> person who has to make it happen. ;-)  2) This is NOT an invitation 
SK> to trash Claris, Apple, or the current package  configurations. 
SK> It's a genuine call for feedback about the usefulness of HyperCard 
SK> information.

Its hard not to trash Claris when the biggest single problem with the documentation is that it is so GD expensive.  The Developer Kit which really doesn't provide anything much of anything except the documentation is a real rip-off (yea I mean stealing, theft, edging on fraud) at $200.  Deal with this and maybe someone will actually believe that you give a damn about users.
 

kurtzman@pollux.usc.edu (Stephen Kurtzman) (04/08/91)

In article <671068804.1@mmug.edgar.mn.org> Jim.Spencer@p510.f22.n282.z1.mn.org (Jim Spencer) writes:

>Its hard not to trash Claris when the biggest single problem with the
>documentation is that it is so GD expensive.  The Developer Kit which
>really doesn't provide anything much of anything except the
>documentation is a real rip-off (yea I mean stealing, theft, edging on
>fraud) at $200.  Deal with this and maybe someone will actually
>believe that you give a damn about users. 

As a couple of data points, a local discount store (the SoftWareHouse)
has the HyperCard Development Kit for around $160 and the other day I
noticed that the USC student store has it for $69.

Not having seen the documentation, I can't tell you if it is worth
$160, but it probably is worth at least $69. So, perhaps Claris could
lower their price a bit.
-- 

Stephen Kurtzman             | "where desire writhed there stands a stone;
kurtzman@pollux.usc.edu      |  the change was sudden and complete"
                             |                              -- Maggie Roche