graeme@cs.hw.ac.uk (Graeme Muirhead) (06/21/91)
Organisation : The Scottish HCI Centre, Heriot-Watt University
I am currently working on updating a program which has been
developed to illustrate HCI issues using two different automatic
teller machines - one badly designed ATM interface and (hopefully) one
good one.The idea of the system is for the user to use both of the ATMs
and read or listen to comments on some of the HCI issues which come up
during interaction.
I wish to create a videoworks based character to help the
user move through the system.
I would like to ask two questions :
1 Where could I get a hold of XCMD's which could be used to
run videoworks 2.0.2 files from within Hypercard 2 or Supercard 1.5
2 As a favour I would appreciate it if you could mail me with
some of the features which particularly annoy you about ATMs you have
used. Like chewing up the card which is your only access to money !
I would also be interested in any features which you particulary like.
The work I am doing has the interest of NCR who design a lot of
ATM systems for the use of banks and the final system will be
used extensively as a demonstration product for courses in HCI
and at the Government sponsored Usability Now ! demo lab seminars
(for those of you in Britian ).
There is no commercial advantage to be gained by me as a result of
this work, and no bank or computer manufacturer names will be
mentioned - the system is designed to help those who work within
the HCI area.
Thanks in advance
Graeme Muirhead
Please send Mail to : graeme@uk.ac.hw.hci