fbaube@NOTE.NSF.GOV (Fred Baube) (11/04/87)
"Computer Networks Threatened: FCC Wants Users to Pay Phone Fees" John Burgess, Washington Post Staff Writer Sunday 18 Oct 1987, p.H-1 (better late than never) Excerpted without permission [Some introductory material] [..] In the 1980's, the computer networks have burgeoned into a $4 billion-a-year industry, nourished by a special exemption on interstate phone fees that the [FCC] granted in 1983 to promote such growth. Now the FCC has proposed taking back that break, and the industry is livid .. FCC staff members call the outpouring the biggest in memory on an agency issue. The FCC says its proposal would bring the charges for computer network users in line with what ordinary telephone subscribers pay for access to long-distance lines. The FCC says its plan is a matter of simple fairness. [..] In 1980 there were about 400 commercial data bases in the world, according to Tymnet, a major link-up service operated by McDonnell Douglas Network Systems Co. By 1986, there were 2901 world-wide .. This type of service is considered key to the "information age" .. access to just about any information anywhere in the country and, theoretically, in the world. But to be universal, it must be affordable. And that is why the FCC decided in 1983 to exempt network operators from "access charges" assessed on long-distance telephone companies .. The exemption has helped keep computer network rates low. [Tymnet ranges from $1/hour to $11/hour.] Typically, users also pay a fee per character transmitted and, if it is commer- cially operated, a fee to the data base they are using. The FCC maintains that operators and users have known all along [it] was temporary .. The exemption amounts to a subsidy, says FCC CHairman Dennis Patrick, and in the long term, he argues, subsidies discourage development of efficient and healthy industries .. Sending information by voice or computer across state lines is essentially the same thing, .. proponents contend .. The industry, meanwhile, says it will simply pass the new charges on to the user. By most estimates, that would mean a markup of hourly rates [of] more than $4. In its counteroffensive against the FCC, the industry has found plentry of hard-luck cases .. who use the systems mostly in off-peak times and would possibly be forced into electronic silence. There are doctoral students and medical researchers. There is a blind user in Independence, Mo., who distributes music he composed and fiction he wrote through the networks. There is a deaf and dumb veteran in Miami who says he enjoys communicating with people through the networks. Dr. Robert Fusco [of] Sewickley, Pa., uses computer networking to get abstracts of medical literature and for help in diagnosing specific cases. One service newly offered by the [AMA], for instance, asks a doctor for specifics of a patient's physical characteristics, test results, and symptoms and then offers possible diagnoses. Fusco says the computer helps make him equal in resources to his colleagues in big cities. "I have the same information they have if I can tap into the data base, without actually being in a medical center. That's the beauty of it." But he says he fears rising costs. "If you add $5 an hour to it, the hospital is going to say, `well, that's a little expensive.'" Small companies .. One case in point is the Pig Improve- ment Co., a Kentucky firm [that breeds pigs and sells] them to farmers. Its salespeople use Tymnet to communicate with the home office; the company also offers an after-sales service by which about 250 customers log into a company-maintained data base to get information on caring for the animals. Tymnet has told the company that under the new rates, its bills would rise by about $1000 a month .. "so obviously we would have to start charging" .. [or perhaps use] the old way, by voice, through a toll-free 800 number. But most users are large corporations. Tymnet, for instance, estimates that only about one-fifth of its users are individual or residential users tapping into consumer-oriented data bases. And about two-thirds of its customers pay more than $2000 a month for Tymnet services. [A] customer, Westinghouse Electric Corp., whose employees generate about 450,000 computer messages per month, would [see its bills rise about $1 million a year]. The industry also argues the fees would create new incentives for companies with big-volume flows to single destinations to establish private phone networks. The FCC is generally opposed to such private lines, on the grounds that [BOC's] need a maximum number of customers to prosper and further the goal of "universal service". {PVN = Private Virtual Network; see, for example, "Tariff Policy and ISDN", David Rogerson, _Telecommunications_, Oct 1987, p.87 -- fb} Overall, the industry says that the rates would be a supreme case of short-sightedness .. Network operators say that other fees assessed on them assure that they're paying their fair share. And they contend that the additional money the FCC proposal would extract is simply too small in comparison to what long-distance companies already pay to bring down long-distance rates in any meaningful way .. [Telenet estimates less than 1%]. The industry is trying to use its technology to fight the FCC's plan. [Compuserve has added menu item 9, "FCC Proposal Information", and 10, "Send an FCC Congressgram".] By other commands, users can get a sample protest letter .. and addresses of members of Congress and commission members .. [Compuserve will print and mail a letter for 50 cents.] As a special break, the on-line time they spend writing the letter is free. Already about 5000 letters have been generated this way. "We've never really used the service in an advocacy type role before," said Compuserve spokesman David Kishler. It is now considering including a permanent data base for letters to Congress on any subject, he said. {it's about time!} FCC Chairman Patrick said he expected protests but has been surprised by their strength. No decision has been reached on whether to go ahead with the proposal, he said. Some commission staff members, however, speculate it will be modified to allow for a phased-in implemen- tation, or may even be dumped altogether. When the decision will come is unclear. The original Jan.1, 1988, implementation date is not considered feasible.