[comp.society.futures] Underuse of existing technology

mark@intek01.UUCP (Mark McWiggins) (05/03/88)

It continually amazes me how far away we are from using the technology
we have.  The local phone company and the two banks I've dealt with
in the past year all had clerks WRITE THE INFO ON SLIPS OF PAPER FOR
SOMEONE ELSE TO KEY IN LATER when I dealt with them.  This morning
I went to the bank to stop payment on a check, and the teller could
get a list of the checks that had been paid out of my account, but could
NOT get the list sorted and could NOT search for a specific check!

Most ridiculous/amazing of all: one recent Friday night I was in the
local Safeway about 10 p.m.  The computer system hooked up to the check
stands SHUT DOWN THE CHECK STANDS COMPLETELY FOR FIVE MINUTES to run a
report!

I made a point of looking for the vendor of the system, and Guess Who?
Hint: "Machines should work, customers should stand around and tap
their feet while the ice cream melts." :)



-- 

Mark McWiggins			UUCP:		uunet!intek01!mark
DISCLAIMER: I could be wrong.	INTERNET:	intek01!mark@uunet.uu.net
						(206) 641-5014

NETOPRHM@NCSUVM.BITNET (Hal Meeks) (05/04/88)

I worked at a store selling computers, where we wrote all
of our receipts by hand. We also did our inventory and ordering
by hand, and wrote out our orders. We had a fax machine also,
which was used to send handwritten messages (the telephone
would have served as well).
--hal

nelson_p@apollo.uucp (05/07/88)

>It continually amazes me how far away we are from using the technology
>we have.  The local phone company and the two banks I've dealt with
>in the past year all had clerks WRITE THE INFO ON SLIPS OF PAPER FOR
>SOMEONE ELSE TO KEY IN LATER when I dealt with them.  This morning
   
   That's right.  I called Everex (the computer company) the other day
   to find out whether they had any dealers in my area (Lowell,Mass,
   Nashua NH).  They had to look it up on microfiche!  And they had
   no way to tell where in the state the particular city or town was.  
   Sigh...
                                                 --Peter Nelson