[net.micro] is there really a need for BBS's?

ritzenth@bgsuvax.UUCP (Philip Ritzenthaler) (10/01/85)

This  file  was  "borrowed" from the Indianapolis EpsonNet TBBS run  by  Steve 
Brown, 881-3849, and transferred to Indy Net One 6-19-85.


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Note from Steve:  My experience has not been as bad as this guy's,  but if you 
contribute to this system, I thank you. If you don't, you know who you are.


REQUIEM FOR A SYSOP
-------------------

Excerpt from an article in "PC WEEK", Nov. 20, 1984:

"There may be no such thing as a free lunch,  but there is an ample supply  of 
free  software  that's yours for the asking.   All you have to do is dial  up, 
make connection,  browse through a couple of menus,  check over long lists  of 
available software, make your choices and start downloading."


Exchange of E-Mail between sysop and BBS user:
----------------------------------------------

Well,  John,  the good news is that the faulty file has been fixed but the bad 
news  is  that  your downloading privileges have been revoked.   I  just  went 
through  the  last  two  months of logs and  came  up  with  some  interesting 
statistics.  During that time you have logged on 23 times, downloaded 66 files 
and  uploaded NONE.   You have called for chat twice,  and left a total of two 
messages  on  the  board,  one requesting a specific  program  and  the  other 
informing  me  of  a  disk error in a download file.   I  can  only  draw  the 
conclusion  that  you are interested in this board for ONE REASON  ONLY  -- to 
rape  --- out  of the download menus.  I've left plenty of messages  regarding 
PARTICIPATION  in the BBS and the Message Base,  but you either  haven't  read 
them or else you ignored them.   Sorry, but one-way streets just don't hack it 
around here.  Jim.

Jim,  I have been taking part in the BBS.   Every time I log on I read all the 
new messages.  John.

John, I just can't help but feel that in all that time you could have at least 
said  "Hi"  or  "Thanks for the downloads" or SOMETHING  to  acknowledge  that 
there's a real live human being on this end. Jim.

- - - - - -

Except for power failures, my computer has been continually running since Nov. 
1, 1982, and has fielded over 12,000 telephone calls operating as a BBS.  Back 
then, it was a joy to be a part of the realm of computer telecommunications -- 
now  it's  a drag.   It seems to me that a "GIMMEE" attitude has pervaded  the 
whole arena of BBSing,  with callers interested in nothing more than  material 
gains  in  the  way of software.   My board is far  from  the  busiest,  being 
isolated  in  the "foreign country" of Montana,  but an average day  will  see 
about  20 or 25 calls to the system.  An average day will also see about three 
or four messages of ALL types,  including E-Mail) being posted.   The  typical 
log  entry  shows  so-and-so  logging on,  going to the  file  transfer  area, 
downloading several files and then logging off.   Thanks, that's why I started 
up  a BBS,  to supply people with free programs.   Really makes my day to  see 
that I've spent all this time and money just to watch pigs at the trough.

Whatever  happened to the COMMUNICATIONS in telecommunications?   Is this  the 
result  of the Computer Age,  that people don't talk or communicate with  each 
other?  Are  we  getting  so totally in tune with  our  equipment  that  we're 
excluding  PEOPLE?   If so,  then Orwell's predictions are tame in  comparison 
with  the reality.   Who took the BULLETIN BOARD out of Bulletin Board System?
The  file  transfer  section of my board is shiny  from  daily  use,  but  the 
bulletin section is obscured by cobwebs.  The thought has crossed my mind more 
than once just to load up a host program and let people grab whatever programs 
look interesting.

Do  you  have  a  logon code for this system (Y/N) ==> Y <=="  "What  is  your 
account number?  775" "What is your logon code? PASSWORD" "INVALID LOGON CODE"
Do  you  have  a logon code for this system (Y/N) ==> Y  <=="  "What  is  your 
account  number?  305"  "What  is your logon code?  PASSWORD"  et  cetera,  ad 
infinitum et ad nauseam.

Hackers.   Or so they'd like to believe.  Vandals, pests, yes.  Hackers?  They 
should  be  so  talented,  devoted  and  lucky.   Why  do  these  computerized 
delinquents find such delight in trying to break into bulletin boards?   Don't 
they  realize that sysops are ordinary people just like themselves  trying  to 
find a little enjoyment in their hobby?   Why pick on me?   I'm spending a lot 
of  time and money trying to provide people a service for free,  and they want 
to go and spoil it for everyone.  Heck, if they want onto the system, all they 
have to do is apply for a logon.  Why make life difficult for everyone?  Leave 
me alone.  Go pick on CompuServe.

Caller logs on.   Leaves E-Mail to a friend.  Lines only fill half the screen, 
so  he's probably using a Commodore 64.   Goes to file transfer  section,  and 
selects  UltraTerm  protocol.   Chooses a file that indicates  it's  a  TRS-80 
program.  BBS goes to send, he figures out that he's somewhere he doesn't want 
to be and drops carrier.

Another caller logs on four times in a row, but keeps losing carrier before he 
can do anything.  Probably phreaking on a cheapie phone service.

Another  caller successfully downloads a file.   Sit.  Wait.   Wait some more.
System eventually times out and drops him.

I'm not the most polite person in the world and I'm certainly not one to stand 
on  ceremony,  but I am old enough to remember what manners were.   They  also 
went  down  the tubes with "communications" and  "bulletin  boards."   Whoops! 
Dropped  carrier!  So  what?  If it's a halfway decent system,  it'll  reboot.
Well,  I'll just go to bed while downloading this long file,  the system  will 
eventually  throw  me off and reboot.   Never mind that there're other  people 
wanting  to  call onto the board.   Who cares that the sysop climbs the  walls 
when  he  sees someone drop carrier or time-out on the  system?   Lately  I've 
gotten  into the habit of dropping carrier ON MY END for the worst  offenders.
One good hang-up deserves another.

Along with all the other goodies that have bitten the dust,  there's good  old 
APPRECIATION.   As  I mentioned before,  my BBS has fielded over 12,000 calls.
But  of all of them,  I have gotten maybe a dozen messages saying "Thanks  for 
running  your  BBS."   That's  about  one  "Thank  You"  per  THOUSAND  calls!
Unfortunately,  it  seems that people think they have all  this  automatically 
coming to them.  It's their right!  Sorry to disillusion anyone, but that just 
ain't so.   The master switch for this system is two feet away, and I'm not so 
decrepit  that I can't hit it in a flash.   Alternatively,  I can ban anyone I 
wish from my system.   Callers use this BBS at my forbearance only,  and  it's 
not a God-given right.  It's a sysop-given privilege! I sincerely feel that we 
should  proclaim a "Sysop Appreciation Day."  We certainly don't get any on  a 
day-to-day basis!

Don't  get me wrong.   There ARE joys and benefits in running a BBS,  although 
sometimes in my nether moods I'm hard pressed to enumerate them.  But the fact 
is,  there  have been many occasions when I've rested my finger on the  switch 
with the idea of going offline forever.

Now  for the moral of the story.   I'm only one sysop among many,  and I'm not 
trying to evoke sympathy for myself through this article.   The point is  that 
almost  every sysop around has these feelings to some extent or another.   And 
further,  most of these sysops (especially the best and most devoted ones) are 
going to reach a saturation point and wind up depriving the general public  of 
their services.   I foresee a day coming, and very soon at that, when the high 
quality BBS's will be all gone.   So all this is really a plea for everyone to 
shape up their acts before it's too late.   If nothing else,  when you're on a 
bulletin board,  leave a little message to the sysop.   "Thanks for the use of 
your  system" or "Fine BBS you have here."  Let them know they're appreciated.
When  I see a message like that,  I say to myself,  "THAT's why I'm doing  all 
this!"  Sysops are real,  live human beings with feelings and emotions.  Let's 
start treating them as such!

- - - - - -

Epilogue:  Twelve hours after the above was written, I find out that one of my 
best  friends  (with higher than normal access to the system)  has  allowed  a 
third  party to use her logon.   That's forbidden for anyone on my BBS to  do, 
but  it  hurts even more because a valued and trusted friend who  should  have 
known better went and did it.   That's the final straw.   The Most Significant 
Byte BBS is no longer in existence.


Jim Anderson, Ex-Sysop
The Most Significant Byte BBS
Billings, Montana
January 13, 1984


===============================================================================

This was a very interesting article posted in a BBS that I subscribed to.

HEAR, HEAR for contributions!


===============================================================================

"Don't blame me, I'm only the keyboard man . . . "

                                                   |
Phil Ritzenthaler                                 \-/
                                               #       #     and you call this
UUCP : cbosgd!osu-eddie!bgsuvax!ritzenth        ##   ##          GRAPHICS?
CSNET: ritzenth@bgsu                              ###
ARPA : ritzenth%bgsu.csnet@csnet-relay

USnail:	University Computer Services
      	Academic User Services
      	Math-Science 238
      	Bowling Green State University
      	Bowling Green, OHIO   43403
      	  
phone: (419) 372-2102

****************************************************************************
**                                                                        **
**  Any opinions expressed here are my own and do not reflect the opinion **
  **    of my employer, fellow workers, wife, son, neighbors, friends   **   
        ***        or any other compatible human life form        ***
        ***                                                       ***
        *************************************************************
-- 

===============================================================================

"Don't blame me, I'm only the keyboard man . . . "

                                                   |
Phil Ritzenthaler                                 \-/
                                               #       #     and you call this
UUCP : cbosgd!osu-eddie!bgsuvax!ritzenth        ##   ##          GRAPHICS?
CSNET: ritzenth@bgsu                              ###
ARPA : ritzenth%bgsu.csnet@csnet-relay

USnail:	University Computer Services
      	Academic User Services
      	Math-Science 238
      	Bowling Green State University
      	Bowling Green, OHIO   43403
      	  
phone: (419) 372-2102

****************************************************************************
**                                                                        **
**  Any opinions expressed here are my own and do not reflect the opinion **
  **    of my employer, fellow workers, wife, son, neighbors, friends   **   
        ***        or any other compatible human life form        ***
        ***                                                       ***
        *************************************************************

kenny@uiucdcsb.CS.UIUC.EDU (10/02/85)

>The typical log entry shows so-and-so logging on, going to the file transfer
>area, downloading several files and then logging off.  Thanks, that's why I
>started up a BBS, to supply people with free programs.  Really makes my day
>to see that I've spent all this time and money just to watch pigs at the
>trough.
>
>Whatever happened to the COMMUNICATIONS in telecommunications?  Is this the
>result of the Computer Age, that people don't talk or communicate with each
>other?  Are we getting so totally in tune with our equipment that we're
>excluding PEOPLE?


I'm not a really big user of BBS's, so I can't say whether my experience is
typical, but I find that the problem works both ways.  If I download from
someone's system, I generally make the attempt to find something useful to
upload in return -- frequently it's fixes/enhancements to programs that I've
downloaded previously.  More often than not, I've wound up getting nothing
but a nasty message from the sysop, either because (1) s/he thinks only
other sysops can provide useful software, or (2) s/he thinks that the disk
space on the system is far too precious to clutter it up with whatever I
have to send.  The general attitude seems to be "Why are you messing up my
system with stuff like this?"

I note a few important exceptions (1000-Oaks, Tech CBBS, Royal Oak), but
they seem to be in the minority.  C'mon sysops, if someone does upload stuff
that you're not interested in, the polite thing to do is to thank them and
quietly expunge it, not flame them; at least they're trying!

klr@hadron.UUCP (Kurt L. Reisler) (10/05/85)

In article <4400121@uiucdcsb> kenny@uiucdcsb.CS.UIUC.EDU writes:

>they seem to be in the minority.  C'mon sysops, if someone does upload stuff
>that you're not interested in, the polite thing to do is to thank them and
>quietly expunge it, not flame them; at least they're trying!

I run two boards which are oriented toward the DEC Rainbow, but I do keep 
a lot of GENERIC MS-DOS programs on-line as well.  When someone uploads
something that is either uses up too much of my disk space, or is IBM-specific,
I usually move it to a local IBM-oriented FIDO in the local DC/MD/VA FIDONET,
and post a note explaining where it now lives.  Maybe a sense of cooperation
exists only between FIDO SYSOPs?

Kurt Reisler - FIDO 109/74 - The Bear's Den 703-671-0598
	       FIDO 109/483 - Wash-A-RUG    703-359-6549

gbs@voder.UUCP (George Smith) (10/12/85)

These two articles are talking about users of computer bulletin boards:
ARTICLE 1:
> 
> >The typical log entry shows so-and-so logging on, going to the file transfer
> >area, downloading several files and then logging off.  Thanks, that's why I
> >started up a BBS, to supply people with free programs.  Really makes my day
> >to see that I've spent all this time and money just to watch pigs at the
> >trough.
> >
ARTICLE 2:
> ...the problem works both ways.  If I download from
> someone's system, I generally make the attempt to find something useful to
> upload in return -- frequently it's fixes/enhancements to programs that I've
> downloaded previously.  More often than not, I've wound up getting nothing
> but a nasty message from the sysop, either because (1) s/he thinks only
> other sysops can provide useful software, or (2) s/he thinks that the disk
> space on the system is far too precious to clutter it up with whatever I
> have to send.  The general attitude seems to be "Why are you messing up my
> system with stuff like this?"

I share the feelings of the person in article 2.  I call about 10 boards
at least once a week.  I used to read the message section but found that
most messages were people asking why board "xyz" did not work in computer "abc"
when running software "mno".  Most combinations are bizarre and there is
little that could be said for helping the poor soul.  I find there is
very few messages with any generally interesting information.  Also,
calling bulletin boards has grown up from the early days (I called my 
first board way back in 1978 using an IMSAI 8080).  It used to be everyone
on the board was a computer hacker (in the good meaning of that poor
phrase) and the sense of camaraderie was high.  Now, the bulletin board
is viewed as an every day thing with a large number of faceless, numbered
users coming and going anonymously.  Another point is the way the computer
media talks about bulletin boards.  There is article after article (and
complete books) trumpeting the availablity of all this great public
domain software, FREE! for the picking.  Just call up and download it!
I must say that I don't think this is bad.  All the boards have all the
software they can handle with more coming all the time.  I will leave
a message to the SYSOP thanking them for the great service they are
providing and I think that is all they can expect from the vast majority
of users.

-- 
George B. Smith
National Semiconductor
...!{ihnp4!nsc | decvax!decwrl!nsc | ucbvax}!voder!gbs

randy@chinet.UUCP (Randy Suess) (10/13/85)

In article <876@voder.UUCP> gbs@voder.UUCP (George Smith) writes:
>(I called my first board way back in 1978 using an IMSAI 8080).  

	Hmmm..  I wonder if that board was the one sitting next to this here
3b2?  It's called CBBS and was the first one.  Ward and I still run it
as a MESSAGE ONLY BBS with *no* upload / down load.  It has been running
since '78, and heaven help me if I get concerned about all the dust clogging
the winnie, and shut it down for a few hours once or twice a year to do
a P.M. and backup..  My fone rings off the hook with concerned users asking
if CBBS is down or gone away.  
	It has been interesting reading of all the people needing recognition
that they are providing a service.  I didn't realize that I shud be doing
that.  All I worry about is that damned winnie that has been running 
constantly for 6 years, and where am I ever going to get another 5 meg
to replace it?


.. that's the biz, sweetheart...
Randy Suess
chinet - Public Access UN*X
(312) 545 7535 (h) (312) 283 0559 (system)
..!ihnp4!chinet!randy

aer@alice.UucP (A. E. Rosenberg) (10/16/85)

On a TNET system I used to run, in order to keep people from just
logging on, reading some messages, and "slurping from the trough,"...

We installed a doodad that forced two posts (Contributions to the System)
before anything like downloading *anything* was allowed. You'd think
we'd end up with two-line posts and stuff, right?

Well, it happened a bit, but mostly we got quite a lot of interesting
stuff from _many) users. We also lost quite a few (useless) users with
a post call ratio auto-user-delete system.

But, because of a generally callous feeling from users, and time constraints,
the system went down. After a while, the bads outweigh the goods on
sysoping many BBS's.


-- 
-----------------------------------------------------------------------------
D. Rosenberg on Murray Hill /-\|/-\|//\|/-\ ATT/BTL
..ihnp4!alice!aer           --         "These are My Opinions."
-----------------------------------------------------------------------------

slerner@sesame.UUCP (Simcha-Yitzchak Lerner) (10/18/85)

> On a TNET system I used to run, in order to keep people from just
> logging on, reading some messages, and "slurping from the trough,"...
> 
> We installed a doodad that forced two posts (Contributions to the System)
> before anything like downloading *anything* was allowed. You'd think
> we'd end up with two-line posts and stuff, right?

I find this a bit extream.  The newer versions of RBBS can be set up to
incentivise (sp?) users to upload without getting violent about it.  You
can set time limits per sesion and per 24hrs for logging on, and then 
give them time credit as a multiple of time spent uploading.  The bigger 
the upload, the longer the credit.

The advantage here is that people who don't have any public software are not
locked out entirely.  They are given a reasonable amount of time per day
for downloading or messaging as they want.

It's no skin off my nose if someone has nothing to contibute at the moment,
as long as he doesn't hog the system too much per day.

Remember, not all modem users are programers that they can create public
software, and many new users have no public software.  Let's not turn
BBS's into a private closed club.  (And lets get down off our soapboxes,
relax, and try to have fun.  Those people who get upset with what
people do or don't do on their systems (as long as it isn't destructive)
seem to be on a bit of a power trip.  Maybe we can get them jobs as sysops
on a mainframe or two :-) !) 

-- 
Opinions expressed are public domain, and do not belong to Lotus
Development Corp.
----------------------------------------------------------------

Simcha-Yitzchak Lerner

              {genrad|ihnp4|ima}!wjh12!talcott!sesame!slerner
                      {cbosgd|harvard}!talcott!sesame!slerner
                       talcott!sesame!slerner@harvard.ARPA 

nather@utastro.UUCP (Ed Nather) (10/19/85)

> I find this a bit extream.  The newer versions of RBBS can be set up to
> incentivise (sp?) users to upload without getting violent about it.  You
> Simcha-Yitzchak Lerner

Even the outermost extremes of English usage do not contain the verb form of
"incentive" spelled in any possible way.

-- 
Ed Nather
Astronomy Dept, U of Texas @ Austin
{allegra,ihnp4}!{noao,ut-sally}!utastro!nather
nather@astro.UTEXAS.EDU

gail@calmasd.UUCP (Gail B. Hanrahan) (10/23/85)

In article <65@utastro.UUCP> nather@utastro.UUCP (Ed Nather) writes:
>> I find this a bit extream.  The newer versions of RBBS can be set up to
>> incentivise (sp?) users to upload without getting violent about it.  You
>> Simcha-Yitzchak Lerner
>
>Even the outermost extremes of English usage do not contain the verb form of
>"incentive" spelled in any possible way.

The word he wants is "motivate".
-- 

Gail Bayley Hanrahan
Calma Company, San Diego
{ihnp4,decvax,ucbvax}!sdcsvax!calmasd!gail