[comp.protocols.ibm] University Consultant Position Opening

BETPAUL@CALSTATE.BITNET (08/22/90)

California State University, Hayward has an opening for a VM expert to serve
as consultant to faculty users in a VM/CMS environment. The duties include:
advising and assisting faculty using the VM operating system and
applications (faculty will pose such questions as "what is available to
do time series analysis?"; "would you load this software I acquired for use
in my class?"; "how do I use indexed files in Cobol under VM?"); assist in
planning and designing new systems (we are continually adding to our system,
expanding its network access, buying software- you will be the primary input
to the Director of Academic Computing regarding the feasibility and
planning of upgrades and expansions); identifying potential problem areas
and recommending solutions (we try to be proactive and keep ahead of
problem areas before they impact the faculty); write user documentation
(we produce a VM handbook for faculty and students, as well as articles
for our newsletter); develop and conduct one-on-one and classroom
training for faculty (most of our faculty training is one-on-one, but
there are special cases were we teach a formal workshop for faculty
and others).

The position requires a thorough understanding of VM/CMS, its utilities
and language processors (this includes not only how the system works,
but also how it needs to function in an academic environment) knowledge
of procedures for installing third party applications software (eg, SPSS);
experience in end user support; training experience; ability to
articulate information to users of varying skill or knowledge levels;
execllent writing skills; and the ability to take the initiative in
finding solutions to the problems presented by an academic environment.

This is a fairly typical "user services consultant" type of position
at a medium-sized university. The position is one of three
consultants in the Academic Computing Support group. In addition to
the VM environment, we support Macs, PCs, a Unix miniand an ethernet backbone.
The position reports to the Director of Academic Computing. It is a full time,
permanent position, 40 hours a week, 12 months a year. The state
classifcation is ICC II and has a salary range of $2921-$3520 per
month. For more info and an application, contact CSU, Hayward
Personnel Office (mention job #90-064) at 415 881-3634. You may also
contact me (BETPAUL@CALSTATE.BITNET.EDU) for info on the position's
duties and responsibilities. The closing date for applications is
sept. 7, 1990.