[comp.software-eng] Is it hot in here or is it me?

bks@ALFA.berkeley.edu (Brad Sherman) (08/02/88)

For those interesed in the office/cubicle debate and working conditions in
general:

	"WORK PLACES, The Psychology of the physical environment in
	offices and factories," Eric Sundstrom and Mary Graehl Sundstrom,
	Cambridge University Press 1986, ISBN 0-521-31947-1, 461pp. PB

This book is extremely readable and is an attempt to survey and comment on
important workplace studies to date.  Includes chapters on psychological
processes, lighting and windows, temperature and air, noise, music, colors,
work-stations and supporting facilites, self-identity and status,
communication, privacy, small groups etc. etc.

Anxious managers might be surprised to find that, given a free choice in the
matter, not everyone will opt for a private office.  Problems involving
private offices seem to stem from the fact that, historically, they have
been assigned based on status, not need.

In a more humorous vein, it has been found difficult to complete controlled
studies regarding music and productivity.  It seems that once music has been 
introduced to the office, workers become indignant if it is taken away
(because of experimental protocols or for any other reason).

		-Brad Sherman


Computer rooms are not healthy for programmers and other living things.

reggie@pdn.UUCP (George W. Leach) (08/02/88)

In article <12849@agate.BERKELEY.EDU> bks@ALFA.berkeley.edu (Brad Sherman) writes:

>Anxious managers might be surprised to find that, given a free choice in the
>matter, not everyone will opt for a private office.  Problems involving
>private offices seem to stem from the fact that, historically, they have
>been assigned based on status, not need.


       In some companies this is true.  Just like the type of furniture one
is given is a status symbol.  However, this is not a justification for sweeping
the issue under the rug!  Constantly one hears about how important an issue
productivity is.  Yet, whenever a suggestion is put forth concerning ways to
improve productivity it usually involved an increase in spending for more
and better equipment, offices over cubes, etc.....  These involve REAL money.
Increased productivity, while it reduces costs, is not an immediate or very
visable quantity.  Any type of study that can make valid measurements via a
controlled experiment to show that the cost of such improvements will result
in paybacks over many years would be a help.


        The amazing thing is that almost all companies are willing to provide
some sort of financial assistance to the *individual* for the purpose of
continuing education, either in the form of pursuing a degree or attendance
at a seminar, conference or outside course.  Yet, the turnover rate in this
industry is quite high.  So what is the net return on this investment for an
employer?  Now, when an employee leaves you loose all that training as well.
But offices, equipment, etc.... do not leave with the employee.  In fact, the
environment has a lot to do with the ability to attract and keep employees.
The financial investment in continuing education is something that most people
expect.  To not offer it puts you at a disadvantage in attempting to attract
quality people.  Yet, how many companies view issues like offices, equipment,
etc... in the same light?


-- 
George W. Leach					Paradyne Corporation
..!uunet!pdn!reggie				Mail stop LF-207
Phone: (813) 530-2376				P.O. Box 2826
NOTE: codas<--->pdn will be gone soon		Largo, FL  34649-2826

hollombe@ttidca.TTI.COM (The Polymath) (08/03/88)

In article <12849@agate.BERKELEY.EDU> bks@ALFA.berkeley.edu (Brad Sherman) writes:
}Anxious managers might be surprised to find that, given a free choice in the
}matter, not everyone will opt for a private office.  Problems involving
}private offices seem to stem from the fact that, historically, they have
}been assigned based on status, not need.

This has been a bone of contention between me and management here for over
three years.  My title merits a private office.  I've turned down every
one offered because the only ones available had no windows.  They can't
understand why I don't consider being stuffed into a small, windowless,
artificially lit box to be a step up.  Given a choice, I'll take sunlight
over privacy.  I'd prefer both. (The fact that people nominally junior to
me have private offices with windows is a sore point, too).

-- 
The Polymath (aka: Jerry Hollombe, hollombe@ttidca.tti.com)  Illegitimati Nil
Citicorp(+)TTI                                                 Carborundum
3100 Ocean Park Blvd.   (213) 452-9191, x2483
Santa Monica, CA  90405 {csun|philabs|psivax}!ttidca!hollombe

lishka@uwslh.UUCP (Fish-Guts) (08/06/88)

In article <3015@ttidca.TTI.COM> hollombe@ttidcb.tti.com (The Polymath) writes:
>In article <12849@agate.BERKELEY.EDU> bks@ALFA.berkeley.edu (Brad Sherman) writes:
>}Anxious managers might be surprised to find that, given a free choice in the
>}matter, not everyone will opt for a private office.  Problems involving
>}private offices seem to stem from the fact that, historically, they have
>}been assigned based on status, not need.

     Not to mention being lonely.  I would rather work with other
people, rather than just me and a computer terminal.

>This has been a bone of contention between me and management here for over
>three years.  My title merits a private office.  I've turned down every
>one offered because the only ones available had no windows.  They can't
>understand why I don't consider being stuffed into a small, windowless,
>artificially lit box to be a step up.  Given a choice, I'll take sunlight
>over privacy.  I'd prefer both. (The fact that people nominally junior to
>me have private offices with windows is a sore point, too).

     I agree: windows are an absolute must, although with large
buildings *someone* has to take the offices without them.  Flourescent
lamps and false ceilings are no substitute for sunlight, blue (or
grey) sky, and clouds.

     Although you can take my opinion for what it is worth (I am still
a student, although I am holding down a full-time this summer), I
would rather work in an office with other people than be stuck in a
private one.  I prefer to be able to talk to others every now-and-then
so I don't lose my mind by staring at glowing phosphors for 8 hours.
I would feel isolated in a private office.

     My requirements for a good working environment are: (1) a huge
desk, absolutely enormous, to spread source code all over; (2) a
decent terminal, with a nice display, preferably an LCD...I don't like
CRT's all that much (IMHO, LCD's are closer to paper and ink than glowing
phosphors); (3) a good bookshelf to place a library of reference books
on, including necessities such as a dictionary and thesaurus, as well
as the Kernigan/Ritchie C text and the Red Dragon Compiler book; (4) a
very comfortable chair, as well as a leg rest to put my feet up on
(let's face it...sitting down, watching the screen for over 5 hours
can be damned uncomfortable with lousy office equipment); (5) the
ability to eat snacks and drink soda or juice while programming, so I
do not have to lose my train of thought in order to go for lunch
(although there are many times when getting away for lunch is very
welcome; however, there are also times when I need to work straight
through to get the job done); (6) other people, so I can crack a joke
every now and then, or discuss some topic unrelated to computers and
programming when I need a brief rest from coding; (7) a walkman and
some nice Sennheiser headphones, so I do not bother anyone else by
listening to music; (7) a couple small cloth dividers to absorb office
noise; (8) no dress code, so I can wear some comfortable (and
fashionable!) threads like T-shirts and jeans. 

     I really do not want to work in a job where I become "part of the
machine;" i.e. I get my own office with no windows, have to wear a
bloody 3-piece suit, and the office is a "pristine" textbook example
of an impersonal, very neat place where it is more important to look
like an office than function like one.  I find that computer
programming can be sort of a lonely job, where I constantly interact
with a machine.  I would like a little humanity in my working
environment. 

>The Polymath (aka: Jerry Hollombe, hollombe@ttidca.tti.com)  Illegitimati Nil

						-Chris
-- 
Christopher Lishka                 ...!{rutgers|ucbvax|...}!uwvax!uwslh!lishka
Wisconsin State Lab of Hygiene                   lishka%uwslh.uucp@cs.wisc.edu
Immunology Section  (608)262-1617                            lishka@uwslh.uucp
				     ----
"...Just because someone is shy and gets straight A's does not mean they won't
put wads of gum in your arm pits."
                         - Lynda Barry, "Ernie Pook's Commeek: Gum of Mystery"

mrd@sun.soe.clarkson.edu (Mike DeCorte) (08/08/88)

	  Although you can take my opinion for what it is worth (I am still
     a student, although I am holding down a full-time this summer), I
     would rather work in an office with other people than be stuck in a
     private one.  I prefer to be able to talk to others every now-and-then
     so I don't lose my mind by staring at glowing phosphors for 8 hours.
     I would feel isolated in a private office.

I am the exact opposite.  The only way I can really get any work done
is if there is nothing else going on.  My boss sometimes wonders where
I am because I do most of my work either: 

1) at home over the modem
2) after everyone leaves
3) In another smaller terminal room (there are only 3 suns in it)
where there are very few people


For me the ideal environment is:

1) sun 3/50 with X (or a PC with hd, if I am doing PC work)
2) a laser printer near at hand (I take care of TeX you see)
3) a filing cabnet
4) SILENCE.  that includes visual silence.

I found out that I can't work with everyone asking questions and
chatting.  Chatting is nice and all, but if I am trying to
find out where I lost a pointer, I can't be interupted.

That is why I show up at work about 2pm and leave at 4pm.  I come in
to see if anybody need something from me, or I need to ask questions
etc. Most of my work (and all of my productive work) is done late at
night or elsewhere.


--

Michael DeCorte // (315)268-2292 // P.O. Box 652, Potsdam, NY 13676
Internet mrd@sun.soe.clarkson.edu  // Bitnet   mrd@clutx.bitnet        
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52032_2326@uwovax.uwo.ca (Mark Hartwell (or mah@rri9000.uwo.ca)) (08/09/88)

In article <MRD.88Aug7183127@sun.soe.clarkson.edu>, mrd@sun.soe.clarkson.edu (Mike DeCorte) writes:
> 
> I am the exact opposite.
	...
> My boss sometimes wonders where I am because ...
	...
> That is why I show up at work about 2pm and leave at 4pm.  I come in
> to see if anybody need something from me, or I need to ask questions
> etc. Most of my work (and all of my productive work) is done late at
> night or elsewhere.

You have just failed the art of office politics...too bad!

In my previous job I used the same philosophy: one really can accomplish
more and work about 1 1/2 to 2 times more efficiently after hours and 
without interruptions.  So why waste company time be being inefficient?

Backups and system fixes were (of course) done after hours, so as not
to inconvenience the end-user.  When needed I was always available, and
problems ALWAYS got resolved; my motto- the end-user comes first!

In fact, I had things so well organized,
			and fires quelched before the smoke left
			soot stains all over the President's office,
					that I got laid off...

Why have a Systems Engineer when things run smoothly?  Why have someone
on the payroll if they are not there when the boss is?

Now before I get **flamed** alive, I deep down believe in what you are
saying, BUT management can hang you because of it.  Make sure they know
WHAT you are doing and HOW you are saving them down-time, as well as
how EFFICIENTLY you are working.  It sounds like office politics but
why not?

Further comments anyone?