[net.micro] Monogram Software

lyourk@ihlpm.UUCP (Loran N. Yourk) (03/30/86)

  Anybody know anything about Monogram Software Company going
  out of business.  My sister has tried to get in touch with
  them for a month and all she gets is an answering machine
  saying there are not open (even after repeated calls on the
  same day).  She wants is to get a replacement boot disk
  which they will not sell her unless she buys the entire
  Dollars and $ensc package again.  Her dealer also tried to
  get in touch with them to no avail (the dealer is saying
  Monogram is going out of business).  Being they (the
  dealer) could not get in touch with Monogram they will not
  help her with her problem.


  Loran Yourk
  ihnp4!ihlpm!lyourk

STEVEH@MC.LCS.MIT.EDU (Stephen C. Hill) (04/04/86)

I haven't heard anything, but if the rumor is true, it certainly is a shame.
The Dollars and Sen$e package is a very useful product.

dcj@sun.uucp (Don Jackson) (04/06/86)

> 
>   Anybody know anything about Monogram Software Company going
>   out of business.  
> 
>   Loran Yourk
>   ihnp4!ihlpm!lyourk

*** REPLACE THIS LINE WITH YOUR MESSAGE ***

I don't think Monogram has gone out of business.
I was able to contact them this week (Tuesday), 
and the replacement disks I needed arrived
yesterday (Saturday).  Getting ahold of Monogram
is very difficult, and once their machine answers
the phone, be prepared to wait 1/2 hour or more till
someone gets around to speaking with you.

I don't know their financial condition, but
the Wall Steet Journal reported a few weeks ago
that Dollars & $ense was the #2 selling
"personal accounting" package.  I think
that their product is excellent.  They have cooperative
agreements with BofA and CitiBank for their Moneylink
packages.  I'd be VERY surprised if they went under,
they sure aren't spending too much money for 
customer support!!!!

Don Jackson

I have no connection with Monogram, except as a satisfied
customer.

mc68020@gilbbs.UUCP (Tom Keller) (04/08/86)

In article <761@ihlpm.UUCP>, lyourk@ihlpm.UUCP (Loran N. Yourk) writes:
> 
>   Anybody know anything about Monogram Software Company going
>   out of business.  My sister has tried to get in touch with
>   them for a month and all she gets is an answering machine
>   saying there are not open (even after repeated calls on the
>   same day).  She wants is to get a replacement boot disk
>   which they will not sell her unless she buys the entire
>   Dollars and $ensc package again.  Her dealer also tried to
>   get in touch with them to no avail (the dealer is saying
>   Monogram is going out of business).  Being they (the
>   dealer) could not get in touch with Monogram they will not
>   help her with her problem.

   This is just one of any number of reasons ***NEVER*** to purchase copy
protected software.  Copy protection schemes are simply punishing the majority
of honest users for the alleged misdeeds of the minority.

   Because *NO* company can guarantee that they will still be in business
next year (not in this industry), purchasing copy protected software not only
gives the marketing/legal types (read: slime-buckets of the century) a boost,
but it puts you at a distinct disadvantage. 

   I oppose copy protection of distributed software.  Totally.  I have heard
all the whining that folks like Ashton-Tate offer in lieu of arguments for
copy protection, and they are unmitigated bovine fecal waste.

   Unless your sistem is lucky enough to locate someone who knows how to break
the copy protection scheme used by the vendor of Dollars and $ense, she is out
of luck.  Maybe next time you should advise her to avoid copy protected
products.

-- 

====================================

Disclaimer:  I hereby disclaim any and all responsibility for disclaimers.

tom keller
{ihnp4, dual}!ptsfa!gilbbs!mc68020

(* we may not be big, but we're small! *)