[comp.software-eng] "Training Over Tools" says MCC study ...

mark@DRD.Com (Mark Lawrence) (09/01/90)

From: _Datamation_, 15 August 1990

AUSTIN, TX -- According to recently completed study by the
Microelectronics and Computer Technology Corp. (MCC) research
consortium, most organizations would still rather spend their dollars
and resources to acquire software development tools and gadgets rather
than to recruit, train and motivate top software developers.  That's a
mistake, because the best programmers are as much as 20 times more
productive than the worst, the report from the MCC's software
technology program says.  The program also posits what it calls a
"software human resource maturity model."  Fashioned after the
five-part software organization maturity model developed by Carnegie
Mellon University's Software Engineering Institure, the MCC model says
that software organizations fall into one fo five levels of maturity in
the way they manage their software development staffs.  At the bottom
level, "software personnel [are] treated as a purchasable commodity."
the study says.  At the top level, an organization has developed
sophisticated human resource practices for hiring good software
developers, assessing their morale and inspiring them to produce.  The
best organizations can also directly correlate such management
practices to productivity.  Not surprisingly, the MCC study says thaty
most organizations still operate on the bottom level of the maturity
model.
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