wieland@ea.ecn.purdue.edu (Jeffrey J Wieland) (05/23/89)
Our slightly-less than one year old NEC LC-890 laser printer has failed such that none of our Mac applications can use it. The password (used in the "serverdict begin <password> exitserver" command) is no longer recognized by the LC-890. NEC technical support says that the EEPROM where this is stored has probably failed. I have now been hearing around here that the LC-890 is not very reliable. Have others been experiencing problems with these printers? (By the way, this is the first problem that we have experienced with this printer.) Jeff Wieland wieland@ecn.purdue.edu
sklein@cdp.UUCP (05/25/89)
Based on three years expereince with other laser-type printers (mostly the Apple Laserwriter) and six months experience with the NEC LC-890, it is my professional opinion that the NEC sucks dead bunnies through a straw. Our LC-890 oftens cuts off in the middle of a print job. It looks like somebody yanked the cord out of the wall. The only way to revive it is to turn the switch off, wait a minute, then turn it back on. The problem is intermitent in that it never happens when the service tech is near. -shabtai cdp!sklein@arisia.xerox.com