bryan@cs.utexas.edu (Bryan Bayerdorffer @ Wit's End) (03/16/91)
Those who bought one of the early 410s should note that the revision 7 (and possibly earlier, if there are earlier revisions) firmware has a bug that causes the PostScript `show' operator to produce "undefinedresult" or other strange errors when attempting to paint characters from a font for which a Metrics array has been defined, when the Metrics array contains non-integer values. This bug can interfere, for example, with printing TeX .dvi files using Tom Rokicki's dvips, when resident PostScript fonts are used by the .dvi file instead of, or in addition to, TeX's own CM fonts. A fix is available in the form of a new set of ROMs from QMS Tech support (205-633-4500), and I presume that these new ROMs are already installed in the 410s now being shipped. Generate a "Test Configuration Page" (push test/cancel while offline) and check the firmware revision printed on this page before calling. There is a workaround for this bug for those using dvips, but I'll let Tom post the official word on that.