[comp.newprod] SCO offers new online support service

rosso@sco.uu.net (05/31/89)

May, 1989 ...  The Santa Cruz Operation, Inc. is now accepting 
end user subscriptions to the SCO Online Support System, known as 
"SOS."  Service and availability information follow: 

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PRODUCT NAME:   SOS Basic Service 

DESCRIPTION: 

SOS is an online support system that provides valuable information 
    about SCO products and services, such as the SCO Training schedule,
    articles from DiSCOver, new product announcements, a large technical
    database, and many other features.  Topics are presented using the
    familiar SCO Lyrix menu system, providing the most current information
    available from SCO. 

SOS Basic Service provides read-only access to the SOS system for 
    end users who need support information, but do not require SCO SoftCare 
    or SCO SoftTech support.  Basic service also includes a subscription 
    to DiSCOver, SCO's newsletter and technical bulletin. 

The SOS system operates at 2400, 1200, and 300 baud, 24 hours a 
    day, less down time for maintenance.  You can gain access to 
    SOS with the SCO XENIX "cu" command, or almost any other 
    computer with a serial communications software package.  You 
    can also use a terminal directly connected to a modem. 

SOS Basic Service does not allow the user to submit support 
    requests, and is therefore not appropriate for Resellers, 
    Developers, or others needing more comprehensive support. 

Customers who wish to submit support requests must purchase SCO 
    SoftCare or SCO SoftTech, or join the SCO Developer Program. 

Customers with SCO SoftCare or SCO SoftTech service receive access 
    to SOS as part of their support agreements and do not need 
    SOS Basic Service in addition to their SCO SoftCare or SCO SoftTech. 



PRICING 

    SOS Basic Service Annual Subscription...................$95 

For additional information or to order SOS Basic Service, call SCO Sales at  
1-800-626-UNIX, or send electronic mail to {uunet, ucbvax!ucscc}!sco!info
or info@sco.COM.


SCO, The Santa Cruz Operation, and DiSCOver are trademarks, 
       Lyrix is a registered trademark, and SoftCare and SoftTech 
       are service marks of The Santa Cruz Operation, Inc. 
XENIX is a registered trademark of Microsoft Corporation.