[comp.society] Solving social problems

sjr@datacube.com (Steve J. Rapaport) (12/06/87)

Paul Dubuc asks:
> Would anyone like to share their ideas on the implications of treating
> social problems as technical ones?

and mentions that human problems are harder (by orders of magnitude) to
solve than technical ones.  He is, of course, right, but I think he's missed
the point. 

The original suggestion was that the *medium* of the net be used to help
solve social problems.  The net, when used as an information exchange, is
purely a social, not technical, mechanism.  (Like the telephone.)  Sure, it
needs high tech to work, but that doesn't mean that any solution arrived
at by the various *people* brainstorming through it will be a technical
one.

I think that if there's any hope of solving social problems, it will be
done by groups of intelligent, knowledgeable people, who can communicate
in an orderly way, with sufficient time delay that they are encouraged
to focus on the issues, not the red herrings.  It also helps if the
communications can be stored and looked at later for fresh insights,
and there is some way to tie a response back to the thought that originated
it.

Usenet meets these requirements, and so is a reasonable medium for exchange
of ideas on any social problem.  Regardless of the technology required to
run it.

As to whether a group of computer nerds, even with their heads (figuratively)
together, can solve *any* social problem (most of them are still wondering
why they can't meet Mr./Ms. Right on soc.singles), well, I leave that
for history to decide.

Steve Rapaport

swb@tcgould.tn.cornell.edu (Scott Brim) (12/15/87)

To change the subject slightly....

Actually, these days I'm feeling that so much of social structure and
function depend on technology that keeping human society healthy is
just as much a technical problem as one of human relations, government,
etc.  I don't mean that you need technology to keep our society
running (although in the USA it's true); I mean the fabric of society
itself is becoming technology-based.  More and more of our accustomed
and seemingly necessary interactions require it.

Also, the kinds and frequencies of interactions are growing, and
unexpected new ones which we aren't prepared to deal with will appear.
The stock market problems are a simple example.  They are indicative of
the fact that a growing number of our technological solutions, which
work well in an environment of little interaction with other such
solutions and strong (usually human) damping of interactions between
them, are becoming more and more interconnected, and the interaction
times are becoming shorter.  We haven't designed for this.  There is
little or no coordination of interconnections (we like it that way).
We have no idea what the results are going to be.  Even finding such
interacting systems is going to be hard and full of surprises, so in
making society work we're going to be playing rather desperate
catch-up, patching as we can, just like we are with the stock market
systems right now.  Of course the rate of increase of such interactions
isn't going to slow down at all, and our use of technology is going to
increase in more and more critical areas.  Hmmmm.
							Scott