[comp.society] Computer use and the intro of telephones

reggie@pdn.UUCP (George W. Leach) (12/29/87)

Gerry Gleason comments:

> As far as people not wanting to use computers; People did not *want* to 
> use telephones very much at one time either, but that did not stop them 
> from becoming so commonplace.

	  This is pure speculation on my part, but lets take a crack at
it anyway.  The reason that the telephone may not have caught on immediately
was obviously availability and affordability.  These same factors will
influence the impact of any technology upon society.  Look at the PC!  It
has opened up to a new segment of society the power of computation that
was previously reserved for only those organizations that could afford a
multi-user system.  The same can be said for the minicomputer in terms of
opening up to smaller organizations, who could not afford a mainframe, the 
power of computing.


          Another major factor to acceptance of new technology is the
perceived usefulness to the individual.  The telephone may not have been
accepted initially in the late 1800's for the reason that everyone that
someone knew generally lived in a relatively small geographic area.
With the advent of the industrial revolution, many people moved to the
cities, thus relatives were more spread out.  However, only with the
introduction of the automobile in quantity did the phone become more
of a useful tool to the general public.  With the ability to travel
greater distances in shorter amounts of time people generally traveled
more.  Also, suburbs were forming as an alternative to the old crowded
city neighborhoods.  Greater distances separated people and thus the
phone became more useful.


          The phone is a relatively simple device to use anyway.  All it
requires is for me to know a number that is associated with someone else
that I wish to communicate with.  Then I and the other person are in 
control of the conversation.  With a computer system we must make it that
simple and natural to use for the common individual.


> It is only recently that any societies had literacy rates over 10%, now
> literacy is a necessary skill in many societies.  This trend will continue.
> Hypertext will be important because it will reduce the monopoly of the
> educated elite on information, just as the development of the printing
> press did.  Maybe it won't be called hypertext, but that kind of access
> to information will be available and important to everyone in the future.

      This all depends upon how available and affordable such a technology
will become.  And it is not something that will happen overnight!  We must
get fiber optics into the local telephone loop right up to each and every
house (at an affordable price).  What will be connected to that glass?  What
types of systems will be supported?  The logistics are tremendous.  It will
call for a great deal of cooperation on the part of those supplying the 
services in order to appear as a single coherent system to the end user.
Will everyone be so willing to cooperate?  Notice the growing trend of
some companies to pull back from the "Open Environment".  It is not in the
best interest of company XYZ to be open, they want you to buy and get locked
into their proprietary OS, networking solutions, hardware, etc....  This
type of thinking will not help solve the problems involved with bring all
the services of the "Information Age" to the individual consumer.


      It is not just a matter of technology anymore.  Politics will rear it's
ugly head anywhere there is money to be made.  Just look at the situation in
some of the boroughs of New York City over Cable TV Franchises.  Cable TV is
a technology that has been around for quite some time.  Yet there are people
in the largest city in the world without it!  Why?  Politics!!!  Control over
the industry by government, who will determine who makes money from the
technology!!!  And believe me politics, corruption, and greed will all be
what drives making this available to the people, not the technological
feasibility of such an endeavor!


George W. Leach

news@hplabsz.HPL.HP.COM (News Subsystem ) (01/05/88)

While reading AT&T documention, the following points of interest came 
to my attention:

(taken from text about Alexander G. Bell)

"Needless to say, after the invention of the telephone, Alexander
Bell and associates were highly optimistic about their business venture.
But they soon discovered that the public did not share their enthusiasm
for their new invention. Reactions varied: scientist were convinced
that the telephone was a physical impossibility; cynics believed
that Bell was a ventriloquist, the telephone was a publicity
stunt; some people even thought that the telephone was black magic,
and a local newspaper is quoted, "It is hard to resist the notion
that the powers of darkness and evil are in league with it".

Bell (and associates) realized that the people would never understand
the telephone. He took his invention on the road for several years. He
provided a series of public demonstration in verious cities. Despite
all of Bell's work at showing the invention to the public, people
remained unconvinced. For one thing, people felt uncomfortable
talking into the mouthpiece. In addition, the idea of doing business
(the first users of telephones) verbally was very new, and not
many trusted it (no one to shake hands with). The public consensus
was that Bell's invention was just a novelty.

Ted G. Kekatos