RZ89@DKAUNI11.BITNET (10/21/88)
=========================================================================
Date: 21 October 1988, 07:42:55 MEZ
From: RZ89 at DKAUNI11
To: AILIST at AI.AI.MI
Hello AILIST-Users,
My name is Harald Eckert and I am an active researcher in the field of
AI, especially under a system analytical view. I`m interested in
gathering more information about the use of expert systems in commercial
environments and under commercial conditions.
So I ask all the AILIST-Users to give me more information about the following
topics:
1> The problem of the integration of an expert system (either a prototype or
a fully developed system) in its given environment in a factory, an office
a bank or wherever it is used. Are their publications worth reading ?
Reports from consulting companies or expert system developers ?
2> The problem of maintaining an expert system. Not only the shell but
the knowledge of the expert(s) coded in the system.
What techniques are suitable? Another cycle with a knowledge engineer,
using a knowledge acquisition tool or is it the experts` turn to do
this "refreshing" of the knowledge base?
3> The problem of augmenting the user response to an expert system,
the acceptance of such an system. Are their experiences, reports,
literature?
4> The problem of knowledge engineering not only under the view of
knowledge acquisition but under the view of an system analyst, dealing
with the problems of the management of a factory and the management of
of an expert system project, cost-benefit questions and much more.
Are their experiences, literature yet available for me ?
These are the main questions arising from my work in the Universitiy of
Karlsruhe, W-Germany.
Please send mail to RZ89@DKAUNI11.BITNET
My address is: Harald Eckert
Universitaet Karlsruhe
Rechenzentrum
Zirkel 2
7500 Karlsruhe
W-Germany
Thanks for your response!
Harald Eckert