sllu@venera.isi.edu (Shih-Lien Lu) (04/26/88)
I had terrible experience with Interleaf's desktop technical publishing
software running on a SUN. It has a dangerous bug. I have several
files striked by this bug and cannot be recovered. The main symptom
being an "unrecognizable record" when loading the file. Has anyone
besides me got bitten by this bug?
Shih-Lien Lu
sllu@mosis.edu
...!seismo!sllu@mosis.edu
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with a subject line of helpbriand@tekig4.TEK.COM (Brian Diehm) (04/27/88)
>I had terrible experience with Interleaf's desktop technical publishing >software running on a SUN. It has a dangerous bug. I have several >files striked by this bug and cannot be recovered. The main symptom >being an "unrecognizable record" when loading the file. Has anyone >besides me got bitten by this bug? Well, we've been using Interleaf 3.0 on Suns for about a year now, and have never seen this one. To date I have seen a file lost only once, and that was due to a hardware problem forcing us to reboot a station. Well, twice, because the new un*x has a bug and our computer center can't do remote backiups via TCP/IP without rebooting our server - fix on the way. We've used 3 stations for over a year, VERY heavily. We have just added 4 more. The system is pretty reliable overall. I would suggest bugging Interleaf to get you the latest version of 3.0, which is 3.18 I believe. I know, I know, their Mass. customer support is surly at best and merely disorganized always; it all depends on your local office. Unfortunately, THEY have to rely on Cambridge. . . You might also question the environment you are running in. If your Sun is part of a networked system, could someone else be bugging your underlying un*x? -- -Brian Diehm (SDA - Standard Disclaimers Apply) Tektronix, Inc. briand@tekig4.TEK.COM or {decvax,cae780,uw-beaver}!tektronix!tekig4!briand ---------------------------------------- Submissions to: desktop@plaid.sun.com Administrivia to: desktop-request@plaid.sun.com UUCP: {amdahl,decwrl,hplabs,ihnp4}!sun!plaid!desktop{-request} Archives can be gotten from the archive-server. To get information on the archive-server, send mail to: archive-server@plaid.sun.com -or- sun!plaid!archive-server with a subject line of help