kenw@lcuxc.UUCP (K Wolman) (01/18/85)
K E N N E T H T . W O L M A N , P h . D. 4 Oakwood Drive Wayne, New Jersey 07470 (201) 694-4254 QUALIFICATIONS SUMMARY +o Design, development,and instruction of management skills and software applications and marketing workshops based on analyses of population and needs. +o Development of industrial and training videotape scripts. +o Development and editing of documentation for micro- and mainframe software, and specifications manuals and references. +o Writing and editing of corporate newsletters, including research, photography and vendor supervision. +o Goal and strategy negotiation with managers, trainers and workshop participants. +o Working knowledge of hardware includes Burroughs B-22, Apple Lisa, Hewlett-Packard 2621, Fortune 32:16, and Victor 9000 (MS-DOS, CP/M-86). Software includes UNIX, Fortune:Word, LisaWrite, Burroughs WRITEOne, WordStar, Benchmark, Select, dBase II, LisaDraw, SuperCalc and Multiplan. EMPLOYMENT HISTORY AND ACCOMPLISHMENTS TECHNICAL EDITOR May 1984 - Present Bell Communications Research Information Documentation Division Livingston, New Jersey - Writing and editing of Technical References, Technical Advisories, and Bellcore Practices and Reports for Engineering, Network Planning and Market Research groups contracted to develop information documentation for vendors to Bell Operating Companies. - Preparation of typeset specifications and illustrations in collaboration with external vendors. CONSULTANT/EDITOR Oct. 1983 - April 1984 AT & T Information Systems Services Division System Support Morris Plains, New Jersey - Wrote and edited Business Maintenance Information System (BMIS) newsletter for Information Systems users. - Responsible for interviewing, writing, photography and vendor interface. - Developed documentation and flowchart graphics for BMIS components. DISTRICT TRAINING WRITER/TRAINER April - October 1983 Victor Technologies, New York District Parsippany, New Jersey - Developed market-support programs to train Victor 9000 microcomputer dealers in uses and marketing of word processing, data base management and electronic spreadsheet software. - Instructed dealers in Dealer Orientation program on hardware, operating systems, applications software, vertical and comparative marketing strategies. - Redesigned Dealer Orientation to emphasize sales and vertical marketing. - Edited New York District Newsletter. - Developed Electronic Mail User Manual with District Technical Support staff. PROGRAM DEVELOPER 1978 - 1983 Wendell & Stockel Associates West Orange, New Jersey - Collaborated in design of objectives, agendas, and strategies for management development programs for Fortune 50 client of Human Resource Development and training consultants, including Managerial Counseling, Consultive Selling, Consultive Negotiation, Interviewing and Selection, and Outplacement for Corporate and Divisional use. - Wrote all programs, including: exercises, trainer scripts, videotape scripts for professional actors, and subject overviews. - Participated in initial presentation of group Outplacement Workshop for salaried and hourly employees terminated following Division shutdown. - Developed complex business cases for participant analysis and solution. - Facilitated individual and group learning through consultation with and coaching of client participants and trainers. - Developed supporting documentation to facilitate implementation of organizational effectiveness strategies in client company. Additional experience developing consumer product user manuals, as college teacher and administrator, public relations copywriter, magazine journalist and political speechwriter. EDUCATION Ph.D., 1976 (English) State University of New York at Binghamton Binghamton, New York M.A., 1969; B.A., 1966 (English) Hunter College/City University of New York New York, New York PERSONAL Will travel. Will relocate (major metropolitan areas preferred). REFERENCES Available on request. -- CONTACT: Ken Wolman Bell Communications Research @ Livingston, NJ lcuxc!kenw (201) 740-4565 ("My doctorate's in Literature, but that feels like a pretty good pulse to me. . . .")