rs2@houxu.UUCP (Robert Switzer KA2CZU) (05/07/87)
Oops... In article <972@houxu.UUCP>, rs2@houxu.UUCP (Robert Switzer KA2CZU) writes: . . > and how much money they've brought in etc. Someone in the service area > was bold (stupid?) enough to ask what he thought about their work and the owner was asked by this foolish employee and the owner... > said that "if GM didn't *make* me have a service department, you > sons..<explitive>.. would be out on your ears". > sorry. p.s. I retract my summary line saying that dealers *don't* make money on repairs. They don't make money doing warranty service which is the *only* reason they really have service departments, anyway. -- <Disclaimer: the above are my sole representations and not the official opinion of my employer> Robert Switzer KA2CZU - AT&T Information Systems Rm 2J208, Holmdel, NJ (201)949-7281