hvr%kimba@Sun.COM (Heather Rose) (10/11/88)
Just to let you all know. If you would like to report a bug you've found in NeWS or any other Sun software product, you can send a description of the problem to the ...!sun!sunbugs alias. This allows customers without support contracts or without warrenty contracts to report the bugs they encounter. This applies to documentation problems, software problems, or even a feature you would like to see added. In your bug reports, be sure to include the following to make evaluation go faster: what release you're running (type "cat /etc/motd" if you don't know) what product you're using what machine architecture you're using (sun3/110, sun4/260, etc...) a brief description of the bug a statement about how important that this bug is fixed. a workaround for the bug if you've found one a code segment or sequence of commands to reproduce the bug The last point is the most important! It's difficult to evaluate a bug unless it can be reproduced in a sufficiently small segment of code. Those who send to sun!sunbugs are generally not contacted after submitting a bug, but these things are looked at, evaluated, and appreciated. So, if you would like to see particular bugs fixed, it's best to submit a bug report. If anyone has any particular issues they would like to discuss, just send me email and I will attempt to address them. Please do not send me bug reports, send them to sun!sunbugs. Thanks, Heather Rose Tech. Support Engineer