kwongj@caldwr.UUCP (11/25/87)
I am unhappy with the way Apollo handles their distribution of patches/updates. In my attempt to obtain the tcp/ip patches I have encountered: call to- 1-800-2-apollo: "Oh, you have to call your local sale office". Local sale office: "Oh, you have to talk to your sale rep". Sale Rep.: "Ring ring ring ring... ring -- click!" Try again next day. Sale rep not in. Answering service left message for sale rep. Waited two days, no reply. Call again, same routine- got disconnected. Can Apollo automatically forward patches to those companies that have the affected software ?? How are we suppose to know if a update or patch is available if we don't poll our sale rep. Does Apollo mail out newsletter stating available patch/update ? If so, how do you get on the mailing list. James Kwong 1416 9 th Street Rm. 249 Sacramento, CA 95802 (916) 322-9430 Calif. Depart. of Water Resources ucdavis.edu!caldwr!kwongj (Internet) ...!ucbvax!ucdavis!caldwr!kwongj (UUCP) "Our program who art in memory, HELLO be thy name.. " Disclaimer: The opinions expressed above are mine, not those of the State of California or the California Department of Water Resources.