[comp.sys.apollo] Comments on letter

root@VLSI-MENTOR.JPL.NASA.GOV (The vlsi-mentor Super User) (07/13/90)

>Of course, the existence of support facilities on the Internet would not
>reduce HP's traditional obligations to its service-contract customers,
>especially those without Internet connections.  But we believe that rapid and
>efficient dissemination of information via the Internet would *save* HP money
>in duplicated effort, for example, in answering the same questions again and
>again by telephone, and in copying and distributing patch tapes.
>!!  What else? We need to make this aspect attractive to HP, and I'm sure using
>!!  the Internet will be *much* more efficient for them in the long run.

How about...

"The existance of a large community of HP machine users, programmers, and systems 
administrators that HP could communicate with would foster a "global village"
type of interaction. This interaction benefits both parties by the dissemination
of valuable first-hand information between the actual users and HP engineers and 
management. This information can be used to better plan for the needs of the
user community and the priorities of HP, and will also foster a better customer/vendor 
relationship. All of which will in result in increased sales, and more widespread 
acceptance of HP machines."

See what I am saying?

>!!  It would be good to have a long list of names here.  But don't send your
>!!  name yet ... it might turn out you won't want your name on the final
>!!  version!  In the meantime you might like to prepare a signature, perhaps

Regardless, I wish to fully support this proposal. It's been long overdue.

David C. Hayes    - Member of Technical Staff
VLSI Design Group - Advanced Computers and Technology Section
Jet Propulsion Laboratory, Pasadena CA, 91009
Internet: dave@vlsi-mentor.jpl.nasa.gov   Phone: 1-818-354-1910
    We are a CAD/CAE network of 24 HP/Apollo stations including two
    DN10000 systems. I am particularly interested in increasing the
    communication lines between HP/Apollo and its users.

----
Dave Hayes  dave@vlsi-mentor.jpl.nasa.gov   dave%vlsi-mentor@jpl-mil.jpl.nasa.gov
"The word 'choice' is a fraud when one is taught what to choose."